GAIL India Limited Tender by Gail India Limited (GEM/2025/B/6134758)
Custom Bid for Services - GROUP A OF SOR FOR PROVIDING ROUND THE CLOCK SERVICES OF OPERATION & MAIN

Tender Timeline
Tender Title: Custom Bid for Services - GROUP A AND B OF SOR FOR PROVIDING ROUND THE CLOCK SERVICES OF OPERATION & MAINTENANCE OF SEWAGE TREATMENT PLANT
Tender Reference Number: GEM/2025/B/6134758
Issuing Authority: GAIL India Limited
Department: Ministry of Petroleum and Natural Gas
This tender invites bids for the operation and maintenance of a sewage treatment plant under two distinct groups of Schedule of Rates (SOR). Bidders are required to provide a comprehensive quote covering all charges, taxes, and duties associated with the services for both groups.
Scope of Work and Objectives
The primary objective of this tender is the selection of proficient service providers that can ensure the round-the-clock operation and maintenance of the sewage treatment facilities. This comprises routine inspections, preventative maintenance, emergency repairs, and compliance with the environmental regulations stipulated by the relevant authorities. The successful bidders will fundamentally contribute to maintaining the functionality and efficiency of the sewage treatment plant, thus ensuring compliance with sustainability initiatives.
Eligibility Criteria
To qualify, bidders must be a registered entity capable of delivering the specified services. Additional eligibility requisites may include proven experience in similar projects, financial stability, and a history of meeting contractual obligations on time.
Technical Requirements
Bidders should demonstrate expertise in the following areas:
- Knowledge of environmental regulations governing sewage treatment.
- Experience with relevant machinery and technologies employed in sewage treatment operations.
- Capability to provide staff with the necessary skills, certifications, and training for the maintenance activities.
Financial Requirements
Bids must include a detailed breakdown of cost estimates, reflecting the total amount for the entire quantities in both service groups. The submission should cover all charges, taxes, and duties, ensuring transparency and compliance with applicable financial regulations.
Document Submission Details
Bidders are required to submit their bids in a specified format, including both technical and financial components. All documents must be completed as per the guidelines outlined in the tender documentation and submitted by the designated deadline.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and start-ups, with specific provisions aimed at enhancing their engagement in government contracting. These businesses may receive benefits that provide them an opportunity to compete effectively, promoting the Make in India initiative.
Evaluation Process
Bids will be evaluated based on both technical capabilities and financial proposals. The evaluation will take into consideration the bidder's qualifications, experience, compliance with technical specifications, and pricing strategy, ensuring that the most competent and cost-effective service provider is selected.
Delivery Locations
The operational services outlined in this tender will be executed in the designated locations specified by GAIL India Limited. Service providers are responsible for ensuring their teams are deployed effectively to meet the operational requirements of each site.
Contact Information
For any inquiries related to this tender, potential bidders are encouraged to reach out through official channels provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity qualified to deliver the specified services. Bidders must demonstrate proven experience in similar operations, maintain robust financial standing, and have a solid history of adhering to contractual obligations. Additional criteria may involve certifications related to environmental regulations concerning sewage treatment.
Bidders must possess comprehensive knowledge of the operational protocols of sewage treatment plants, trained personnel, and appropriate machinery. They should also be equipped to address activities such as routine inspections, maintenance, and emergency repairs, ensuring adherence to all relevant environmental regulations.
Submitted documents must include both technical and financial proposals formatted according to the guidelines specified in the tender. Acceptable formats typically include PDF and Word documents. Each submission should be complete and arranged systematically to avoid any discrepancies.
The EMD details will be specifically outlined in the tender documentation. Generally, it serves as a financial security to ensure that bidders participate in the tender process diligently. Bidders must comply with the stipulated EMD provisions to qualify for the evaluation process.
Following the evaluation of bids based on technical capabilities and price considerations, communication regarding the selection will be delivered through the official channels outlined in the tender documentation. Bidders can expect notifications regarding the outcomes, and details related to any next steps will be included.
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