Tender Title: Custom Bid for Services - Round the Clock Loading and Unloading and Transportation of Loco Pilot and Train Manager

Tender Reference Number: GEM/2025/B/6185220

Issuing Authority: Indian Railways, Ministry of Railways

The Custom Bid for Services aims to facilitate efficient loading and unloading operations and transportation of Loco Pilots and Train Managers (also known as Guards) along with their line boxes between train and running rooms at Anand Vihar and Tughalkabad Railway Station, under the jurisdiction of Northern Railway, Delhi. This tender seeks to streamline the operational aspects involved in the railway services, thereby enhancing the overall efficiency of the railway transport system.

Scope of Work and Objectives

The scope of work includes:

• Providing round-the-clock loading and unloading services at specified railway stations.
• Ensuring safe transportation of Loco Pilots and Train Manager line boxes from train to running rooms and vice versa.
• Adhering to strict timelines to ensure minimal delays.

The objectives of this tender are to enhance the effectiveness and reliability of railway operations while ensuring safety and compliance with regulations.

Eligibility Criteria

To qualify for this tender, bidders must meet the following criteria:

• Be a legally registered entity capable of providing the required services.
• Possess a proven track record in transportation and logistics services.
• Have adequate resources and personnel to meet the demands of the bid.

Technical Requirements

Bidders must demonstrate the following technical capabilities:

• Experience in similar services, specifically in loading, unloading, and transportation of personnel in the railway sector.
• Robust logistical planning and execution capabilities.
• Compliance with safety regulations related to railway operations.

Financial Requirements

Financial requirements include:

• Submission of a valid Earnest Money Deposit (EMD).
• Provision of financial statements or documentation that verifies the bidder’s ability to manage and execute the services proposed in this tender.

Document Submission Details

All proposals must include the following documents:

• Completed technical and financial bids.
• Proof of eligibility and compliance with the set criteria.
• EMD and any other documentation as specified in the tender guidelines.

Special Provisions

This tender may include special benefits for Micro, Small, and Medium Enterprises (MSEs) and startups to encourage their participation. Bidders are encouraged to refer to specific guidelines concerning these provisions in the official tender documentation.

Evaluation Process

The evaluation of bids will be based on:

• Conformity to eligibility and technical requirements.
• Financial robustness and bid competitiveness.
• Overall service proposal effectiveness and feasibility.

Delivery Locations

The services will primarily take place at:

• Anand Vihar Railway Station
• Tughalkabad Railway Station, Northern Railway, Delhi

Contact Information

For further details regarding the tender, bidders are encouraged to reach out to the designated contact points within the Ministry of Railways. However, specific contact information was not provided in the documentation.

In summary, this tender represents a critical opportunity for service providers in the railway logistics sector to offer innovative solutions that will significantly support Indian Railways’ operational efficiency. Bidders are advised to thoroughly review the requirements and submit their proposals in a timely manner to participate in this competitive bidding process.