Annual Maintenance Service - Desktops, Laptops and Peripherals

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell,Annual Maintenan

Service
Qty:NaN
EMD: ₹19,000

Tender Timeline

Tender Issue
June 12, 2025 at 10:41 AM

Tender Description

Tender Title: Annual Maintenance Service - Desktops, Laptops and Peripherals
Tender Reference Number: edd2e7e5
Issuing Authority: Grid Controller of India Limited
Department: Ministry of Power

The Annual Maintenance Service tender for desktops, laptops, and peripherals aims to establish a comprehensive service contract that entails regular upkeep, repairs, and support for a range of computing devices, including Desktop PCs, laptops, and monitors. The objective is to ensure optimal functioning and longevity of the equipment, minimizing downtime and maintaining productivity within the organization. The selected vendor will be responsible for maintaining high service standards throughout the contract period.

General Information

Item Category
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Ministry Name
City

Financial Information

EMD Amount
₹19,000.00
Bid Offer Validity
180 (Days)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7908719.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER APPENDIX
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, holding relevant business licenses, demonstrating prior experience in similar services, and showing financial stability to execute the requirements of the tender. Additionally, bidders should possess proven technical expertise in maintaining Desktops, laptops, and peripherals from specified brands.

Participants must submit essential documentation including business registration certificates, financial statements that demonstrate stability, and relevant experience certificates from previous clients. Companies focusing on MSE benefits must also provide necessary proofs to validate their status under government guidelines.

Bidders are required to submit their proposals digitally through the official tender platform. It is crucial to follow all specific instructions regarding document formats and submission guidelines. Only submissions that comply with the stated requirements will be considered during the evaluation process.

The evaluation process involves a comprehensive assessment of the submitted proposals based on technical qualifications, pricing, and past performance. The selection committee will focus on ensuring compliance with quality standards, capabilities in handling the specified equipment, and effective pricing strategies. Notifications of results will be communicated to all bidders following the evaluation.

The tender provides special provisions aimed at supporting MSEs, promoting greater involvement in government contracts. These may include financial incentives, reduced performance bonds, and facilitation opportunities to ensure that they meet the requirements seamlessly while also aligning with the Make in India initiative, encouraging local procurement and content.

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