Post Paid Data and Voice Service

Post Paid Data and Voice Service

Service
Qty:NaN

Tender Timeline

Tender Issue
May 20, 2025 at 10:28 AM
Corrigendum
June 6, 2025 at 12:13 PM
Bid Extended to June 16, 2025 at 10:00 AM

Tender Description

Tender Title: Post Paid Data and Voice Service
Tender Reference Number: 22f7770c
Issuing Authority: Health and Family Welfare Department Delhi

The Post Paid Data and Voice Service tender seeks qualified bidders to deliver comprehensive telecommunications services that cater to the diverse needs of the Health and Family Welfare Department, Delhi. The tender encapsulates a vision to enhance operational efficiency, improve communication systems, and ensure seamless connectivity for departmental operations.

Scope of Work and Objectives

The primary objective of this tender is to procure reliable and efficient post-paid data and voice services that meet the operational requirements of the Health and Family Welfare Department. Bidders are expected to supply a total of 55 units, effectively facilitating communication and data services among various stakeholders within the department.

General Information

Item Category
Post Paid Data and Voice Service
Organisation Name
State

Financial Information

Minimum Turnover
₹1.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7689482.pdfMain Document
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to June 16, 2025 at 10:00 AMModified on June 6, 2025 at 12:13 PM
Bid Opening June 16, 2025 at 10:30 AM

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Frequently Asked Questions

The eligibility requirements include being a registered legal entity with the capability to provide post-paid data and voice services as per the outlined specifications. Bidder qualifications may also encompass relevant licenses, a proven track record in delivering similar services, and adherence to regulatory standards imposed by the Health and Family Welfare Department. Bidders contributing to Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged to apply, reinforcing the commitment to promoting local participation in government tenders.

The technical specifications focus on providing high-quality voice and data services that ensure consistent connectivity. Bidders must demonstrate a robust infrastructure capable of offering reliable coverage. In addition to this, service level agreements (SLAs) are necessary to guarantee service availability, alongside proactive customer support. Compliance with the designated quality standards is also pivotal for evaluation.

Bidders are required to provide a comprehensive financial proposal that includes a detailed breakdown of the pricing for the post-paid data and voice services. This proposal should outline payment terms, any implementation costs, and conform to the financial guidelines established by the Health and Family Welfare Department. Ensuring transparency in pricing will play a crucial role in the evaluation process.

Bidders should submit their proposals electronically via the designated government e-procurement portal. Required submissions must include technical specifications, financial proposals, and all necessary certificates to validate eligibility. Acceptable document formats for submission will typically include PDF and other standard formats outlined in the tender document.

Yes, the tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. This initiative aims to foster an inclusive bidding environment and offers preferential consideration in the evaluation process, thereby supporting local economies and enhancing innovation within the telecommunications sector. Compliance with the ‘Make in India’ policies is highly encouraged during the tendering process.

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