Tender Title: Annual Maintenance Service for Data Center Assets
Reference Number: 14e079179
Issuing Authority
POWER GRID Corporation of India Limited, under the Ministry of Power, invites applications for the Annual Maintenance Service for its Data Center Assets.
Scope of Work and Objectives
The purpose of this tender is to procure comprehensive annual maintenance services for various data center assets including Compute; Rack and Blade Servers, Network Devices, Storage & Backup Devices, and Security Systems Devices located in Manesar. The objective is to ensure the effective and efficient operation of these assets while minimizing downtime and maintaining optimal performance.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility requirements:
- Bidders should be registered legal entities capable of providing the required services.
- Previous experience in handling maintenance services for similar data center assets is highly recommended.
- Compliance with industry standards necessary for data center operation and maintenance.
Technical Requirements
Vendors must provide services that include, but are not limited to:
- Preventive maintenance, corrective actions, and on-site support for various systems including Rack Servers, SAN switches, and Storage devices.
- Technical support must meet or exceed established quality standards in line with industry best practices.
- All services should comply with performance benchmarks defined by the issuing authority.
Financial Requirements
Bidders are required to submit a financial proposal that outlines their pricing structure, including applicable taxes and fees. It is mandatory to include details about the Earnest Money Deposit (EMD) and payment terms as specified in the formal tender documents.
Document Submission Details
Interested bidders should submit their bids in compliance with the submission guidelines outlined in the tender documentation. All proposals must be submitted electronically in the accepted formats, ensuring they are complete and devoid of unnecessary exemptions.
Special Provisions
This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs). Additionally, startups may be eligible for special provisions aimed at fostering entrepreneurship.
Evaluation Process
The evaluation of submitted proposals will occur based on the technical and financial criteria set by the authority. Emphasis will be placed on the completeness of proposals, experience in delivering similar services, and alignment with the technical and financial requirements outlined.
Delivery Locations
All services will be carried out at the designated data center located in Manesar.
Contact Information
For additional queries or clarifications, bidders are encouraged to reach out through the official contact channels provided in the tender documentation.
This comprehensive overview aims to guide potential bidders through the tender process, ensuring clarity in requirements and expectations.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing necessary experience in maintenance services for data center assets, and meeting compliance standards as outlined in the tender documentation. Bidders must provide valid certifications that demonstrate their capability to meet the technical and operational demands of the services required.
Proposals should align with extensive technical specifications relevant to maintenance services for Compute; Rack and Blade Servers, Network Devices, Storage Systems, and associated equipment. Vendors must meet specific quality standards, providing documentation that verifies compliance with industry norms.
Payment terms will be detailed in the tender documentation. Bidders need to provide a clear breakdown of pricing while including relevant taxes or additional fees. It is crucial to note any conditions that affect payment timelines or processes, particularly concerning the Earnest Money Deposit (EMD) and performance security requirements.
Submissions must be made electronically through the specified e-portal, ensuring that all required documentation is attached in accepted formats (typically PDFs or Word documents). It is advisable to follow explicit instructions for submission outlined in the tender documentation, including file naming conventions or content requirements.
Yes, the tender includes special provisions for MSEs, aimed at promoting inclusivity within the procurement process. MSE bidders can access benefits such as relaxed qualification criteria, potential financial support, and preference points during the evaluation process. Compliance with the ‘Make in India’ initiative further boosts local participation.
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