NA Tender by The Shipping Corporation Of India Limited (51129ea6)
ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; vpn-network-security-equ
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Tender Title: Annual Maintenance Service for Data Center Assets - Security Systems Devices
Tender Reference Number: 51129ea6
Issuing Authority:
Ministry of Ports, Shipping and Waterways
The Annual Maintenance Service for Data Center Assets - Security Systems Devices tender is a vital procurement initiative aimed at enhancing the operational efficiency and security integrity of data center assets. The Ministry of Ports, Shipping and Waterways is responsible for issuing this tender and is seeking qualified service providers to deliver comprehensive maintenance and support services.
Scope of Work and Objectives
The primary objective of this tender is to ensure the effective maintenance of security systems devices within the data center environment. This includes, but is not limited to, the following components:
- Surveillance systems
- Access control systems
- Fire alarm systems
- VPN and network security equipment
Providers will be tasked with regular inspections, troubleshooting, emergency repairs, and upgrades to ensure optimal performance and compliance with safety regulations. The total quantity of services required is one package, addressing the comprehensive needs of the data center.
Eligibility Criteria
To be eligible to participate in this tender, bidders must meet the following criteria:
- Must be a registered and recognized service provider in the relevant field.
- Must possess a proven track record of successful service delivery in similar environments.
- Must meet any specified financial stability requirements.
Technical Requirements
Bidders are expected to demonstrate technical proficiency in the following:
- Certification as an OEM Authorized Service Provider for the equipment to be maintained.
- Ability to provide qualified technicians with relevant industry certifications.
- Adherence to international quality standards in the provision of services.
Financial Requirements
Bidders must meet all financial requirements, which may include providing evidence of financial viability and relevant certifications. It is recommended to prepare documents outlining the financial standing of the organization to support the proposal.
Document Submission Details
All required documents should be submitted electronically through the designated government e-marketplace (GEM) platform. Bid submissions must be complete and comply with all outlined requirements.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and start-ups. Specific provisions may apply to facilitate their involvement, aligning with government initiatives aimed at promoting small business growth.
Evaluation Process
The evaluation process will consider both technical capability and financial proposals. Bidders should ensure that all submitted documents align with the evaluation criteria to maximize their opportunity for selection. All bids will be assessed strictly based on merit.
Delivery Locations
Services will be required at strategic data center locations as designated by the Ministry of Ports, Shipping and Waterways. Detailed delivery locations will be outlined within the final agreement post-selection.
Contact Information
For any inquiries regarding this tender, interested parties are encouraged to utilize the communication channels available through the GEM platform.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered service provider qualified to provide maintenance services specifically for data center security systems. Providers must demonstrate a track record of experience in similar projects and possess necessary certifications. Financial stability must also be established through relevant documentation to verify capacity for service delivery.
Participants must have certifications as an OEM Authorized Service Provider for the equipment they aim to service. Additionally, technicians assigned must hold relevant industry certifications to ensure compliance with technical specifications and quality standards during service execution.
Documents must be submitted electronically via the government e-marketplace (GEM) platform. All submissions should include all necessary documentation in accepted formats, which typically include PDF or other specified file types, ensuring adherence to the tender’s requirements.
The EMD requirement is typically outlined in the tender document and may vary; therefore, it is crucial for bidders to refer to the specific requirements associated with this tender. The EMD must be submitted along with the bid to demonstrate serious intent to participate and fulfill the contract obligations upon selection.
Yes, this tender encourages participation from MSEs, providing provisions that promote their involvement. The government often implements measures such as relaxed eligibility criteria and preferential scoring during the evaluation process to support MSEs and enhance their opportunities in public procurement.
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