Health and Family Welfare Department West Bengal Tender by General Administration (GEM/2025/B/6181996)
Internet Bandwidth and Replication Service - Internet Leased Line; Goverment Service provider, Priv

Tender Timeline
The tender titled GEM/2025/B/6181996 is issued by the Health and Family Welfare Department of West Bengal. This tender focuses on the provision of Internet Bandwidth and Replication Services, specifically targeting both government and private service providers. The primary objective is to enhance the online connectivity and digital infrastructure for health services which are vital in today's technological age.
Scope of Work and Objectives
The scope of this tender encompasses the delivery of a robust Internet leased line service equipped with necessary replication capabilities. Key objectives include:
- Ensuring high-speed internet access to health facilities
- Supporting data transmission for health management and information systems
- Facilitating seamless communication between health services
- Meeting technical specifications that align with government standards
Eligibility Criteria
To qualify for participation in this tender, bidders must:
- Be registered entities under the applicable laws
- Possess the necessary licenses to operate Internet services
- Have prior experience in providing similar services to government or large corporations
- Meet any other specific regulatory eligibility as outlined by the issuing authority
Technical Requirements
Bidders must adhere to strict technical requirements which include:
- Provision of a dedicated leased line with bandwidth specifications as per government standards.
- Capability for data replication, ensuring redundancy and reliability.
- Compliance with local and national quality standards for IT service providers.
Financial Requirements
Financial viability is crucial; thus, bidders are required to submit detailed revenue reports along with:
- Proof of financial stability
- Documentation of past projects of a similar nature with value thresholds established by the department
- Pricing structures that clearly outline service costs over the contract duration
Document Submission Details
Bidders must ensure the submission of their proposals and supporting documents digitally in accepted formats as specified in the tender guidelines. The documents should include:
- Technical proposals
- Financial proposals
- Compliance certificates
Special Provisions
The tender supports benefits for Micro, Small, and Medium Enterprises (MSEs) and start-ups which may include relaxed eligibility criteria and additional support in the evaluation process. This is in alignment with the government's commitment to enhancing entrepreneurship within the sector.
Evaluation Process
The evaluation will be conducted based on established criteria focusing on price and technical compliance. Proposals will be analyzed systematically with due consideration given to previous performance metrics. Bidders will be notified of the results within the prescribed timeframe defined in the tender issuance guidelines.
Delivery Locations
The services will predominantly be provided across specific health facilities designated by the Health and Family Welfare Department of West Bengal, ensuring comprehensive coverage for all operational areas.
Contact Information
For additional queries or clarifications, bidders are encouraged to reach out to the appropriate contacts listed within the tender documentation. All inquiries should be directed in writing to ensure a formal response.
In summary, the tender GEM/2025/B/6181996 represents an opportunity for qualified bidders to contribute to the enhancement of health services across West Bengal through modern internet connectivity solutions and replication services.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity operating under relevant local laws and regulations. Additionally, bidders should have prior experience in delivering internet services to governmental or large-scale projects. It is important that participants demonstrate financial stability and adhere to the technical specifications outlined in the tender.
Bidders are required to meet strict technical specifications that include offering a dedicated leased line with defined bandwidth capabilities. Additionally, the Internet service must have replication functionalities to ensure high availability and reliability, in compliance with both state and national quality standards for Internet service providers.
The payment terms typically involve milestone payments associated with the delivery of services and compliance with agreed standards. Bidders may also be required to submit a Performance Security Deposit to ensure contract compliance, which will be outlined explicitly in the tender’s financial requirements.
Submissions must be made digitally, with both technical and financial proposals provided in the specified document formats as indicated by the issuing authority. It is advisable to carefully follow the submission guidelines in the tender documentation to avoid disqualification.
Yes, this tender provides significant benefits for MSEs, including relaxed eligibility norms and potential advantages during the evaluation process. These provisions aim to encourage participation from smaller entities and support the objectives of the ‘Make in India’ initiative, promoting local sourcing and procurement.
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