Canteen Service - Best Price on Fixed Menu Rate Model

Tender Title: Canteen Service - Best Price on Fixed Menu Rate Model
Tender Reference Number: 23ab5e232
Issuing Authority: Higher Education Department Delhi

Overview

The Higher Education Department Delhi invites bids for providing comprehensive canteen services under a fixed menu rate model. This tender aims to cater to the dietary needs of employees and patients, offering an array of vegetarian and non-vegetarian options, including breakfast, lunch, dinner, snacks, and beverages, exclusively within the building premises. The goal is to ensure quality meals that contribute not only to employee satisfaction but also to health and well-being.

Scope of Work and Objectives

The selected vendor will be responsible for the daily operation of the canteen services, which includes but is not limited to:

• Preparation and serving of meals and snacks as per the fixed menu.
• Maintaining hygiene and safety standards in food preparation and handling.
• Ensuring availability of quality ingredients and timely delivery.
• Managing customer feedback and quality control to continuously improve services.

This engagement is a strategic initiative to enhance the overall employee experience and promote healthy eating habits within the organization.

Eligibility Criteria

Bidders must meet the following eligibility requirements:

• Be a registered entity offering canteen and catering services.
• Possess adequate experience in providing similar services, preferably to educational institutions or large organizations.
• Have necessary registration and licenses pertaining to food safety and hygiene (e.g., FSSAI registration).
• Display financial stability to manage the project effectively.

Technical Requirements

To ensure high standards in service delivery, the following technical requirements are critical:

• Capability to prepare diverse vegetarian and non-vegetarian meals that comply with nutrition standards.
• Infrastructure and staff capacity to handle peak meal times efficiently.
• Established systems for quality assurance and compliance with food safety regulations.

Financial Requirements

Bidders will need to submit a financial proposal that outlines the total cost structure, including fixed menu pricing, operational costs, and surplus arrangements. Specific payment terms and conditions will be communicated post-selection of the successful bid.

Document Submission Details

Interested parties must submit their proposals electronically through the designated portal as specified in the tender documentation. All documents should be submitted in PDF format to ensure uniformity and easy retrieval.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by providing benefits such as reserved opportunities and relaxed eligibility criteria. Preferences in terms of evaluation may be extended to promote local businesses and foster entrepreneurship.

Evaluation Process

The bids will undergo a structured evaluation process that considers:

• Compliance with eligibility and technical requirements.
• Financial competitiveness.
• Quality of service proposals presented by bidders.
• Past performance and references in delivering similar services.

Each submission will be scored based on a defined evaluation matrix, ensuring a fair and transparent selection process.

Delivery Locations

The execution of the canteen services will take place within the premises designated for employees and patients associated with the Higher Education Department Delhi. The selected vendor must ensure full operational compliance within these premises.

Contact Information

For further inquiries regarding the tender, interested bidders can reach out to the Higher Education Department Delhi through official channels provided in the tender documentation.