Tender Description for Annual Maintenance Service - 1a072fb26
The Annual Maintenance Service tender, identified by the reference number 1a072fb26, is issued by the Home Department Gujarat. This tender aims to invite bidders for providing maintenance services for desktop and laptop computers, as well as peripherals including monochrome laser printers. The intent of this procurement is to ensure the continuous functionality of IT equipment across government departments, thereby enhancing operational efficiency.
Scope of Work and Objectives
The scope of work includes providing annual maintenance services for a total of 328 units of desktops, laptops, and monochrome laser printers. Bidders are expected to deliver preventive and corrective maintenance, addressing software updates, hardware repairs, and general troubleshooting. The ultimate objective is to minimize downtime and ensure that all IT equipment is maintained in optimal working condition.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered entity in the IT service industry. Bidders must showcase prior experience and technical capacity in conducting maintenance services for computers and printers. Interested entities should also comply with local regulations and possess proper certifications. In addition, evidence of previous experience in handling similar contracts will be advantageous during the eligibility evaluation.
Bidders are required to meet specific technical specifications, including having certified technicians who can service both hardware and software of desktops and printers from brands such as HP, Canon, Samsung, Brother, and Epson. The service provider must also have the necessary tools and equipment to carry out maintenance tasks effectively.
The Earnest Money Deposit (EMD) is a critical component in the tender process, designed to confirm the bidder’s seriousness in participating. Specific amounts and detailed structures relating to the EMD will be outlined in the tender documents to ensure compliance and trust in the process. Bidders should check the tender specifications for precise amounts required.
Tender documents must be submitted electronically via the designated online portal outlined in the tender specifications. Bidders should ensure that their submissions adhere to the accepted document formats. Compliance with guidelines is essential for the processing and evaluation of their bids.
The tender provides various benefits for Micro, Small, and Medium Enterprises (MSEs), which may include relaxed eligibility criteria, financial benefits, and preferential treatment during the evaluation process. This provision encourages the participation of smaller businesses in government contracts, promoting local economic growth and innovation.
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