INDIAN OIL CORPORATION LIMITED Tender by Marketing Division (8d6832aa)

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - As per tender; As per tender; OEM Authoris

Service
Qty:NaN
EST Bid: ₹8.5 Lakh

Tender Timeline

Tender Issue
May 22, 2025 at 3:27 PM
Corrigendum
May 22, 2025 at 04:26 PM
New Document Added Download

Tender Title: Annual Maintenance Service for Video Conferencing System

Tender Reference Number: 8d6832aa

Issuing Authority/Department: Indian Oil Corporation Limited, Ministry of Petroleum and Natural Gas

The Annual Maintenance Service for Video Conferencing System tender is being issued by the Indian Oil Corporation Limited under the jurisdiction of the Ministry of Petroleum and Natural Gas. This tender seeks qualified vendors to provide comprehensive maintenance services specifically tailored for video conferencing systems. The ability to ensure continued operational efficiency and system reliability is paramount in this scope.

Scope of Work and Objectives

The primary objective of this tender is to secure reliable and effective annual maintenance services for the video conferencing systems utilized by the department. The scope involves regular inspections, troubleshooting, repairs, and necessary upgrades in accordance with manufacturer specifications and industry best practices, guaranteeing minimal downtime and enhanced system performance.

Eligibility Criteria

Interested bidders must meet certain eligibility criteria to qualify for participation. Necessary qualifications include being an authorized service provider with demonstrable experience in maintaining video conferencing equipment. The bidding entity should be validly registered and capable of delivering the services stated in the tender.

Technical Requirements

Bidders must provide evidence of technical expertise in servicing video conferencing systems. This includes certifications from Original Equipment Manufacturers (OEMs) confirming their status as authorized service providers. Knowledge of the latest technologies and current best practices in video conferencing maintenance will be crucial for evaluating submissions.

Financial Requirements

All participating bidders must adhere to the specified financial guidelines, which include a transparent pricing model. Bidders must submit their pricing proposals along with the bid documentation. Financial stability, indicated through relevant financial statements, may also be taken into account during the evaluation process.

Document Submission Details

Vendors are required to submit their tenders through the specified online portal. All necessary documentation, including the bid proposal, technical qualifications, financial proposals, and any other requested documents, should be submitted as outlined in the tender instructions.

Special Provisions

This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs), promoting inclusivity in procurement. Startups are also encouraged to participate, with consideration given to their distinctive challenges and contributions to innovation in the market.

Evaluation Process

The bids will undergo a thorough evaluation process where both technical merits and financial viability will be assessed. The evaluation criteria will prioritize compliance with technical specifications, quality standards, and the overall cost-effectiveness of the proposals.

Delivery Locations

The delivery of services will be centralized at designated locations as outlined by the Indian Oil Corporation Limited. Specific site details will be provided during the bidding phase or upon successful selection of the vendor.

Contact Information

For further queries regarding the tender, interested parties are encouraged to reach out to the contact points provided in the official documents for accurate and reliable guidance.

In conclusion, this tender presents an exciting opportunity for qualified service providers to partner with a leading entity in the petroleum sector, contributing to the efficiency and effectiveness of essential service offerings in video conferencing technology.

General Information

Item Category
ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - As per tender; As per tender; OEM Authorised Service Provider
Organisation Name

Financial Information

Estimated Bid Value
₹8,51,252.00
Bid Offer Validity
120 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
7 Days

Tender Documents

3 Documents
GeM-Bidding-7868522.pdfMain Document
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

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Frequently Asked Questions

The eligibility requirements for participating in the tender include proving your status as a registered entity and demonstrating expertise as an authorized service provider for video conferencing systems. Participants must possess relevant experience and technical capabilities, as per the specifications set forth by the Indian Oil Corporation Limited. Vendors are also required to submit valid identity and registration documents as part of the tender process.

Bidders are required to present specific certificates that validate their authority and competency in servicing video conferencing equipment. This includes certifications from the original equipment manufacturers (OEMs) regarding their status as authorized service providers. Compliance with applicable local and national regulatory standards must also be demonstrated to meet eligibility criteria.

Documents must be submitted electronically through the designated online portal associated with the Indian Oil Corporation Limited. Bidders need to ensure that they include all necessary documentation, such as the bid proposal, financial proposal, and supporting technical qualifications, adhering to the submission formats prescribed in the tender guidelines to ensure successful processing.

The evaluation and selection process will rigorously assess submitted bids based on technical compliance, financial viability, service quality, and cost-effectiveness. Bidders must be prepared to demonstrate how their proposal meets or exceeds the specified requirements, and the results will be communicated through the official channels following the conclusion of the evaluation.

Under the provisions of this tender, Micro, Small, and Medium Enterprises (MSEs) are afforded specific advantages such as priority in evaluation and opportunities for partnerships that foster their growth. This initiative aligns with governmental objectives aimed at promoting local businesses and enhancing their participation in public procurement processes, thereby contributing to economic inclusivity and innovation in the services sector.

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