Tender Title: Hiring of Custom House Agent - Lumpsum Based - Export; Custom Clearance; Bunker fuels
Reference Number: GEM/2025/B/6155122
Issuing Authority: Indian Oil Corporation Limited
Department: Ministry of Petroleum and Natural Gas

Scope of Work and Objectives

The objective of this tender is to procure services for the hiring of a Custom House Agent specializing in lumpsum-based operations for export logistics. The selected vendor will be responsible for managing custom clearance and handling of bunker fuels. The successful bidder will play a crucial role in facilitating seamless export operations, ensuring compliance with all regulatory frameworks while enhancing operational efficiency.

Eligibility Criteria

Bidders must meet specific eligibility requirements to qualify for participation in this tender. Eligible entities should be duly registered firms capable of demonstrating relevant experience in providing custom house agent services. Further, the bidders must be compliant with all statutory and regulatory obligations pertaining to export services in the field of customs.

Technical Requirements

The technical requirements entail demonstrating proficiency in custom clearance processes involving bunker fuels. Bidders must have adequate knowledge of international export regulations and local customs laws. The capability to ensure timely and effective processing of customs documentation is essential. All services must align with industry best practices and standards.

Financial Requirements

All bidders are required to submit pricing in a lumpsum format. Financial sustainability and the ability to offer competitive rates while ensuring high-quality services will be evaluated in the tender evaluation process. Firms must provide detailed financial statements to illustrate their financial health.

Document Submission Details

Interested bidders must submit their proposals electronically through the designated E-GEM platform. All necessary documents, including eligibility proof, technical and financial bids, should be uploaded in the specified format. Ensure that all documents adhere to the given submission guidelines for successful processing.

Special Provisions

This tender may provide specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from smaller entities. These provisions aim to promote inclusive growth and foster diversification in the supplier base. Bidders are encouraged to inquire about applicable benefits during the tender period.

Evaluation Process

The evaluation process will be based on several criteria, including compliance with the technical specifications, financial viability, and experience in similar projects. Bids will be assessed based on adherence to the submission format and clarity of documentation provided.

Delivery Locations

The services are expected to be delivered at specified export locations as outlined in the detailed tender documents. The selected Custom House Agent will coordinate logistics and ensure compliance with local customs regulations at various delivery points.

Contact Information

For inquiries related to this tender, bidders are advised to refer to the contact information provided in the tender documents. Direct communications should be aligned with the official channels established by Indian Oil Corporation Limited.

In summary, this tender presents a significant opportunity for qualified firms in the customs industry to collaborate effectively with a major player in the petroleum sector, thereby enhancing their service portfolio and contributing to seamless export operations.