INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2025/B/6156888)
Customized AMC/CMC for Pre-owned Products - CAMC for Wayne Make DUs (above 10 yr old) installed at
Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - CAMC for Wayne Make DUs (above 10 yr old)
Tender Reference Number: GEM/2025/B/6156888
Issuing Authority/Department: Indian Oil Corporation Limited, Ministry of Petroleum and Natural Gas
Scope of Work and Objectives
This tender seeks qualified bidders to submit proposals for the Comprehensive Maintenance Contract (CMC) for Wayne Make Dispensers (DUs) that are over 10 years old. The contract will encompass the maintenance services required for these pre-owned products installed at various Retail Outlets (ROs) and Consumer Pump Stations (CPs) under the jurisdiction of the Madurai Divisional Office of Indian Oil Corporation Limited. The objective is to ensure these dispensers remain operational and compliant with the highest quality standards, ensuring reliability and efficiency in fuel dispensing.
Eligibility Criteria
To qualify for this tender, bidders must fulfill specific eligibility requirements that typically include being a registered entity capable of providing the necessary maintenance services for the specified age of DUs. Comprehensive details regarding the documentation and qualifications necessary to participate will be outlined in the tender documents.
Technical Requirements
Bidders should demonstrate technical proficiency in maintaining Wayne Make Dispensers, including but not limited to:
- Routine maintenance and troubleshooting techniques.
- The capability to supply necessary spare parts as per manufacturer specifications.
- Having skilled technicians with experience in handling DUs of the described class.
Financial Requirements
Potential bidders are expected to possess the financial stability and capability to undertake the comprehensive maintenance contract. Financial documentation must be provided that evidences the ability to meet obligations as outlined in this tender, including any Earnest Money Deposit (EMD) and performance security requirements.
Document Submission Details
All bid proposals must be submitted electronically on the designated procurement platform, ensuring adherence to the specified formats and guidelines. Details for electronic submissions, including file formats and naming conventions, will be provided in the tender documentation.
Special Provisions
This tender may offer benefits and provisions specifically for Micro, Small, and Medium Enterprises (MSEs) and startups, aligning with government initiatives aimed at promoting local business participation. Interested parties are encouraged to review the detailed provisions included within the tender documents.
Evaluation Process
Submissions will be evaluated based on predefined criteria including:
- Compliance with technical specifications.
- Financial proposals and pricing strategies.
- Experience and qualifications of the bidding entity. The bidder offering the most competitive and compliant proposal will be selected.
Delivery Locations
The maintenance services shall be executed at designated Retail Outlets (ROs) and Consumer Pump Stations (CPs) located throughout the operational region specified by the Indian Oil Corporation Limited in the tender documentation.
Contact Information
Please refer to the tender documentation for detailed contact information for the issuing authority, should any inquiries arise pertaining to this tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the capacity to provide maintenance services for Wayne Make Dispensers exceeding ten years of age. Bidders must also submit necessary documentation that demonstrates their technical capability, financial stability, and prior maintenance experience with similar products.
Bidders are required to present valid certifications demonstrating technical competence in CMC for Wayne Make DUs. This may include manufacturer-related certifications or industry standards that validate the technical qualifications of the maintenance personnel. Compliance with local and national regulations related to product maintenance is also mandatory.
The Earnest Money Deposit (EMD) requirement for participating in this tender is detailed within the tender documentation. Bidders must submit the EMD to secure their offer, which serves as a guarantee against withdrawal prior to the bidding process and forms part of the financial assessment for submissions.
Payment terms will typically be outlined in the tender contract, including conditions related to service milestones and deliverables. Bidders should be prepared to negotiate competitive pricing structures while ensuring that they align with compliance and quality standards expected by the Indian Oil Corporation Limited.
Provisions for Micro, Small, and Medium Enterprises (MSEs) are incorporated in this tender to encourage their participation. These advantages may include reduced qualifying criteria, access to subsidies or financial assistance, and preferential consideration during the evaluation process, promoting local business engagement in public procurement initiatives.
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