Title: Custom Bid for Services - Providing On Site Services in Chartless Recorder System
Reference Number: GEM/2025/B/6170225
Issuing Authority: INDIAN OIL CORPORATION LIMITED
Department: Ministry of Petroleum and Natural Gas
The Indian Oil Corporation Limited is inviting competitive bids through the GEM/2025/B/6170225 tender for providing on-site services related to the Chartless Recorder System manufactured by OEM Ms Masibus. This procurement is aimed at enhancing operational efficiency and ensuring reliable instrumentation services.
Scope of Work and Objectives
The objective of this tender is to secure a qualified vendor capable of providing comprehensive on-site support and maintenance for the Chartless Recorder System. The scope includes, but is not limited to:
- Service Provision: Performing routine maintenance and troubleshooting of the Chartless Recorder System.
- Travel and Accommodation: Coverage of to-and-fro travel and accommodation expenses associated with service delivery.
- Quality Assurance: Adherence to high standards of service quality, ensuring minimal disruption to operations.
Eligibility Criteria
To qualify for this tender, bidders must fulfill certain eligibility requirements, which include but are not limited to:
- Being a registered entity under relevant laws.
- Demonstrating prior experience with similar service contracts related to instrumentation systems.
- Possession of valid certifications for operational procedures in the industry.
Technical Requirements
The bidding vendors must meet the following technical requirements:
- Expertise in maintaining the Chartless Recorder System.
- Ability to provide necessary documentation and compliance to quality standards.
- Capability to mobilize qualified personnel for service delivery.
Financial Requirements
Bidders are required to present a clear breakdown of their pricing models, including:
- Detailed quotation for service charges.
- Costs associated with travel and accommodation.
- Compliance with prevailing standards of cost norms.
Document Submission Details
Interested bidders must submit their proposals electronically via the GEM portal. Complete documentation is essential for bid consideration, including:
- Company registration documents.
- Technical compliance certificates.
- Financial proposals.
Special Provisions
Aimed at fostering inclusivity and promoting local enterprises, the tender includes special provisions for Micro, Small and Medium Enterprises (MSEs) as well as startups. These provisions may include relaxed qualification norms and potential financial incentives.
Evaluation Process
Bids will be evaluated based on the following criteria:
- Technical compliance with the specifications outlined in the tender.
- Cost-effectiveness of the financial proposal.
- Proven track record and experience in similar assignments.
Delivery Locations
Services will primarily be required at designated sites specified by the Indian Oil Corporation. The exact locations will be provided postqualification of bidders.
Contact Information
While specific contact details have not been provided for inquiries, vendors with additional questions relating to the tender are encouraged to check the GEM portal for updates and announcements.
In addition to the details outlined above, potential bidders are encouraged to ensure that all technical and financial documentation is prepared meticulously to avoid disqualification. The emphasis is on delivering quality services efficiently and cost-effectively.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity under applicable laws and regulations. Bidders must demonstrate previous experience in providing services for instrumentation systems, specifically the Chartless Recorder System. In addition, it is essential to have valid certifications that showcase compliance with industry standards. This ensures that all participating vendors are capable of performing requisite services with the necessary expertise and professionalism.
To participate in this tender, vendors are required to submit several key certificates. These include registration documents proving the legality of the business entity, technical compliance certificates indicating adherence to quality standards, and any specific certifications related to work with the Chartless Recorder System. Ensuring these certificates are valid and up-to-date is crucial for meeting compliance requirements.
The registration process for this tender involves submitting an electronic application through the GEM portal. Vendors must create a user account if they do not have one, complete the application form, and upload all necessary documentation. A thorough review of the eligibility criteria and ensuring compliance with tender specifications is vital to improve the chances of successful registration.
While specific payment terms are not elaborated upon in the tender documentation, it is common practice to adhere to a structure that includes an Earnest Money Deposit (EMD). Additionally, the payment is often made based on the successful completion of services and submission of relevant invoices. Vendors should prepare for possible negotiation of payment terms aligning with industry standards.
MSEs stand to benefit significantly from this tender through special provisions designed to promote their participation. These may include relaxed eligibility criteria, access to certain financial incentives, and competitive advantages in the evaluation and selection process. By incorporating MSEs, the tender ensures a diverse pool of bidders and supports the Make in India initiative, enhancing local industry growth and sustainability.
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