Tender Title: Custom Bid for Services - Washing & Ironing of Used Linen and Supplying of New Linen for the Period of 365 Days
Tender Reference Number: GEM/2025/B/6113865
Issuing Authority/Department: Indian Railways, Ministry of Railways
The Indian Railways is seeking qualified vendors to submit bids for the washing and ironing of used linen as well as the supplying of new linen for a duration of 365 days. This tender is aimed at ensuring a high standard of cleanliness and service for railway operations, thereby enhancing passenger experience.
Scope of Work and Objectives
The primary scope of this tender involves:
- Washing and ironing of used linen utilized in train services to maintain hygiene and quality.
- Supplying new linen that meets the quality standards required for railway services.
- Regular maintenance checks to ensure consistent quality of service.
Eligibility Criteria
To participate in this tender, vendors must meet the following eligibility criteria:
- Must be a registered entity with valid business licenses.
- Proven track record in laundry and supply services related to linens.
- Compliance with all applicable regulations and standards in the textile and laundry services.
Technical Requirements
Participants are expected to fulfill specific technical requirements, which include:
- The facilities must adhere to cleanliness and quality standards set by the Indian Railways.
- Compliance with safety and health regulations pertinent to the washing and caring for linens.
- Ability to manage logistics smoothly for timely delivery and service execution.
Financial Requirements
The tender will require bidders to present:
- A comprehensive breakdown of costs related to washing, ironing, and supply of linens.
- Compliance with pricing structure in accordance with current market evaluations.
Document Submission Details
Interested bidders must ensure that all required documents are submitted as per the guidelines outlined in the tender documents. This typically includes:
- Complete bid forms.
- Proof of eligibility and technical compliance.
- Financial documentation and pricing proposals.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, offering benefits such as:
- Relaxed eligibility criteria.
- Reduction in tender fees or similar financial incentives, aimed at promoting local businesses and innovation within the sector.
Evaluation Process
Bids will be evaluated based on:
- Compliance with technical and financial requirements.
- Cost-effectiveness and overall value of the proposal.
- Experience and capability of the bidder to meet the requirements.
Delivery Locations
The services required under this tender will be executed predominantly in the areas covered by the Director/ADMIN/NRCH section under the Indian Railways jurisdiction.
Contact Information
For more detailed inquiries and clarification, firms are encouraged to check any listed contact details in the tender documents or relevant links.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements include being a registered entity compliant with all necessary regulations and possessing valid business licenses. It is crucial that bidders have a proven track record in providing laundry and linen supply services, demonstrating both reliability and quality. Vendors must also meet safety and health regulations pertinent to the washing and ironing of linens to ensure they are fully equipped to handle the responsibilities outlined in the tender.
Participants must possess several required certificates to comply with the tender specifications. These typically include business registration documents, certificates of quality management systems (such as ISO certifications), and any local health and safety compliance certificates. These documents should validate the vendor’s ability to provide services that meet the high standards expected by the Indian Railways.
Vendors can complete the registration process by ensuring they follow the outlined steps in the tender documentation. This typically involves registering on the procurement platform specified in the tender, completing the necessary forms, and submitting required documentation, including proof of previous work and compliance with technical specifications.
All bidders should submit their documents in the accepted document formats specified in the tender documentation. Commonly accepted formats include PDF and DOCX for written proposals and spreadsheets for any financial breakdowns of costs. Ensuring the correct format is essential to avoid issues during the submission and evaluation processes.
Bid participants need to adhere to specific performance security requirements as part of the tender. This often involves submitting a performance guarantee or earnest money deposit (EMD) that secures the promise to fulfill the contract if awarded. Furthermore, payment terms may specify milestones for invoicing, tied to service delivery and acceptance criteria set forth in the contract. Vendors should meticulously review the payment structure and criteria for evaluating price competitiveness.
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