Indian Railways Tender by Eastern Railway (GEM/2025/B/6171626)
Custom Bid for Services - Manual/Mechanized Cleaning of the New DRM Building and Surrounding Area,
Tender Timeline
Tender Title: Custom Bid for Services - Manual/Mechanized Cleaning of the New DRM Building and Surrounding Area
Reference Number: GEM/2025/B/6171626
Issuing Authority: Ministry of Railways, Indian Railways
The Ministry of Railways is seeking bids for manual and mechanized cleaning services for the New DRM Building and its surrounding area. The objective of this tender is to ensure a clean, hygienic, and well-maintained environment conducive to operations and visitor safety. The scope of work encompasses a wide range of cleaning services including but not limited to:
- Dry cleaning of surfaces
- Mopping floors and other areas
- Rag picking to remove litter and debris
- Washing of windows and outside glass
- Conducting general pest and insect control
- Cleaning of railing areas
Scope of Work and Objectives
The primary objective is to provide thorough cleaning services to maintain high cleanliness standards. The services will be performed on a routine basis and include various cleaning tasks crucial for operational efficiency and public health.
Eligibility Criteria
Interested bidders must meet the following eligibility requirements:
- Must be a registered entity with relevant experience in cleaning services.
- Compliance with all local laws and regulations pertinent to cleaning and maintenance services.
- Availability of appropriate certifications related to the aspects of cleaning, pest control, and environmental standards.
Technical Requirements
Bidders are required to submit details of their cleaning methods, equipment used, and personnel qualifications. The service must adhere to environmental standards and utilize eco-friendly cleaning products wherever possible.
Financial Requirements
Eligible bidders must demonstrate financial stability to meet service delivery expectations. Detailed pricing and payment terms will be evaluated, ensuring competitive offers without compromising service quality.
Document Submission Details
Bidders are required to submit their proposals through the designated electronic platform as specified in the tender documentation. All submissions must include comprehensive details obeying the formats and specifications indicated in the tender invitation.
Special Provisions
This tender encourages Micro, Small, and Medium Enterprises (MSEs) and startups to participate actively. Special considerations regarding pricing and selection may be offered, fostering inclusivity within the service procurement strategy.
Evaluation Process
Bids will be evaluated based on technical competency, financial proposal validity, and adherence to the eligibility criteria. The evaluation committee will score submissions based on predefined scoring methodologies, focusing on the provision of high-quality services.
Delivery Locations
The primary location for service delivery will be the New DRM Building and its adjacent areas as specified by the Ministry of Railways during the execution phase.
Contact Information
For inquiries related to this tender, please refer to the official communication channels provided on the tender platform. Do not attempt to contact the issuing authority directly unless instructed.
The selected bidder will have the opportunity to establish a lasting relationship with the Ministry of Railways, contributing to the overall improvement of service standards across their facilities.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant operational experience in delivering comprehensive cleaning services. Bidders must comply with local laws and hold certifications that demonstrate competence in cleaning, pest control, and adherence to environmental guidelines.
Participants must provide necessary certificates proving their capability to perform cleaning services, such as safety compliance certifications, pest control licenses, and any other relevant qualifications that align with industry standards. These documents will ensure conformity with operational, environmental, and safety regulations.
To participate, bidders must navigate the electronic platform specified for the tender documentation. A complete registration process involves creating an account, submitting basic company information, and uploading relevant business certifications as outlined in the bid proposal guidelines.
All document formats submitted must comply with the guidelines established in the tender registration. Commonly accepted formats include PDF and Word documents for written proposals, ensuring all materials are clearly legible and maintain a professional appearance.
The payment terms will be based on successful completion of services outlined in the tender. Performance security measures will also be in place to ensure compliance, typically involving a percentage of the total bid amount withheld until completion of services. Compliance with these terms is critical for ensuring accountability and quality service delivery.
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