Indian Railways Tender by North Central Railway (GEM/2025/B/6095758)
Custom Bid for Services - Provision of Washing and pressing of Linen in the new model and old runni

Tender Timeline
Tender Title:
Provision of Washing and Pressing of Linen in Jhansi Division
Reference Number:
GEM/2025/B/6095758
Issuing Authority:
Ministry of Railways, Indian Railways
The tender for the Provision of Washing and Pressing of Linen aims to engage a competent service provider that can consistently deliver quality washing and pressing services for linen over a period of two years. This contract will cater to the requirements within the Jhansi division and potentially extend to various locations within the division as necessary.
Scope of Work and Objectives:
The primary objective of this tender is to ensure the efficient management of linen through specialized washing and pressing services. The services should encompass:
- Collection of linen from various locations.
- Detailed washing processes adhering to hygiene standards.
- Effective pressing and folding procedures to maintain the quality of linen.
- Timely delivery of clean and neatly pressed linen back to designated areas.
The service provider will be responsible for maintaining high standards of cleanliness and functionality of linen, ensuring that requirements are met without compromising on quality.
Eligibility Criteria:
To be eligible for this tender, bidders must possess:
- A valid registration as a service provider recognized by relevant authorities.
- Proven experience in handling similar linen services for diverse clientele.
- Adequate facilities and equipment to meet the specified needs.
- Compliance with all regional and national regulations governing health and safety standards in linen services.
Technical Requirements:
Bidders are expected to demonstrate:
- Adequate infrastructure capable of supporting the scale of operation specified in this tender.
- Knowledge of various fabric types and respective cleaning techniques.
- Ability to provide sustainable and eco-friendly washing options.
Financial Requirements:
Bidders must present:
- Detailed pricing models clearly outlining costs involved per service rendered.
- Financial documents that affirm stability and ability to execute the contract.
- Insurance coverage as required by the Ministry of Railways.
Document Submission Details:
All documentation necessary for participation in this tender must be submitted through the designated e-procurement platform. Documents should include:
- Technical bid and financial bid in specified formats.
- Documentation supporting eligibility and financial stability.
Special Provisions:
There are provisions favoring Micro, Small, and Medium Enterprises (MSEs), which include:
- Relaxed eligibility criteria.
- Possible financial assistance or incentives to encourage participation of MSEs.
Evaluation Process:
The evaluation will be based on:
- Compliance with eligibility and technical requirements.
- Financial offer competitiveness.
- Quality assurance measures outlined in the proposal.
Delivery Locations:
Services will primarily be rendered in the Jhansi division and may extend to various sites as directed by the Ministry of Railways.
Contact Information:
For further inquiries, potential bidders may refer to official communication channels from the Ministry of Railways.
This tender represents an opportunity for qualified service providers to contribute to the operational excellence of Indian Railways through essential linen services, ensuring quality and reliability over the contract duration.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity recognized by relevant authorities, having a proven track record in providing similar services, and complying with health and safety regulations. Bidders should demonstrate their capacity to meet the service demands outlined in the tender.
Participants must provide valid registration certificates, insurance documents, and any relevant certifications that affirm compliance with industry standards and regulations. Demonstrating operational capabilities through previous client contracts may also be beneficial.
To register, bidders should access the e-procurement platform specified in the tender documents and complete the online registration by submitting required details and documents in accepted formats. Ensure adherence to all guidelines to confirm successful registration.
Technical specifications involve maintaining high standards of cleanliness and hygiene during the washing and pressing of linen. Familiarity with various fabric types and effective cleaning techniques is crucial. The service provider is also expected to offer eco-friendly solutions where applicable.
The payment terms typically involve structured disbursements based on milestones or service deliverables. A performance security deposit may be required to ensure compliance with the contract terms, which is often a percentage of the total contract value to safeguard the interests of both parties.
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