Tender Title:

GEM/2025/B/6118741

Issuing Authority/Department:

Ministry of Railways, Indian Railways

Scope of Work and Objectives:

The purpose of this tender is to procure Manpower Outsourcing Services for the provision of skilled healthcare professionals including, but not limited to, staff nurses, pharmacists, and various technical healthcare support staff. The scope encompasses the deployment of 149 healthcare personnel across various roles in compliance with the specified requirements outlined in the tender document.

Eligibility Criteria:

Bidders must meet the following eligibility requirements:

• The bidding entity must be a registered healthcare service provider.
• The provider should exhibit substantial experience in manpower outsourcing services, particularly in the healthcare sector.
• Compliance with all statutory mandates pertaining to healthcare service provision is mandatory.

Technical Requirements:

Bidders are required to adhere to strict technical specifications, ensuring that:

• All personnel possess the relevant certifications and qualifications specific to their roles.
• Service requirements will include specific job functions such as nursing, pharmacy, and lab technician duties, detailed in the accompanying technical annexes.

Financial Requirements:

Bidders must provide comprehensive financial details including:

• A clear pricing structure that adheres to fixed remuneration agreements.
• Proof of financial stability and capability to manage operational costs associated with staffing.

Document Submission Details:

Submissions must be made via the designated electronic procurement platform. All required documentation including bids, licenses, and proofs of qualifications must be submitted in the specified formats, along with a signed declaration of compliance with the terms outlined in the tender document.

Special Provisions:

• The tender encourages participation from Micro, Small and Medium Enterprises (MSEs) and Startups, providing special provisions to ensure their competitiveness.
• Bidders must demonstrate compliance with “Make in India” initiatives, particularly regarding local content sourcing.

Evaluation Process:

The evaluation of bids will be systematic and transparent. Factors will include:

• Compliance with eligibility and technical requirements.
• Pricing competitiveness.
• Overall service value and assurance of quality standards in personnel deployment.

Delivery Locations:

Healthcare personnel will be deployed across various facilities managed by Indian Railways, as stipulated in the tender document’s deliverables section.

Contact Information:

For detailed clarifications or inquiries related to the tender, please refer to the 'Contact Us' section of the official procurement platform where the tender has been published.