Indian Railways Tender by South Central Railway (GEM/2025/B/5932206)
Add on GATEWAYS and Accessories for PABX System
Tender Timeline
Tender Title: Add-ons for GATEWAYS and Accessories for PABX System
Tender Reference Number: GEM/2025/B/5932206
Issuing Authority/Department: Ministry of Railways, Indian Railways
The present tender is initiated for the procurement of Add-ons for GATEWAYS and Accessories for the PABX System intended to enhance the communication infrastructure within Indian Railways. The objective of this tender is to ensure the availability of reliable, efficient, and modern communication tools that will significantly improve operational efficiency, safety, and connectivity in daily operations.
Scope of Work and Objectives
The vulnerability of communication systems can affect the performance of organizational processes; hence, the scope includes the procurement of 16 units of various gateways and accessories required specifically for the PABX systems in use across different departments in the Indian Railways. The selected suppliers will be responsible for delivering high-quality products that meet the specified technical requirements as prescribed in the tender documents.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Be a legally registered entity compliant with all mandatory laws and regulations.
- Possess relevant experience in supplying communication equipment and accessories.
- Must demonstrate financial stability and capability to meet the project's demands.
Technical Requirements
The technical requirements include the following:
- Compliance with specified standards as outlined in the tender documentation.
- Products must exhibit compatibility with existing PABX systems.
- Provision of clear documentation and warranties for the supplied equipment.
Financial Requirements
Bidders are expected to provide a clear financial proposal that includes:
- Pricing for each unit of gateways and accessories.
- Consideration should be given to potential earnest money deposits (EMD), which must comply with the conditions laid out in the tender document.
Document Submission Details
Prospective bidders must submit their proposals through the official electronic procurement platform. All documents must be aligned with the submission guidelines provided in the tender details. Incomplete submissions may lead to disqualification.
Special Provisions
The tender is particularly beneficial for Micro, Small, and Medium Enterprises (MSEs) and startups. Provisions are made to encourage participation from smaller vendors to bolster innovation and competition within the procurement space.
Evaluation Process
Evaluation of submitted bids will be conducted based on:
- Compliance with technical specifications and eligibility criteria.
- Cost-effectiveness of the financial proposals.
- Previous experience and ability to deliver quality products.
Delivery Locations
Delivery of the goods should align with the logistical requirements specified by Indian Railways, with designated locations provided during the bidding process. Successful bidders will need to coordinate with Indian Railways for efficient delivery timelines.
Contact Information
For inquiries related to this tender, bidders may refer to the official contact resources provided in the tender document. Relevant contacts are available to assist with clarification required during the bidding process.
The Indian Railways encourage all suitably qualified suppliers to participate in this tender, aiming for a high standard of procurement that is both cost-effective and beneficial to operational frameworks across the rail network.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Past Performance
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity with relevant experience in supplying communication equipment. Bidders should also demonstrate financial stability and competency to fulfil the scope of the project, ensuring that they meet all specific criteria outlined in the tender.
Bidders must provide essential certificates that affirm their legal registration and compliance, including any industry-standard certifications relevant to communication equipment. Additional documentation related to prior successful contracts may also be requested to solidify the proposal.
To register for this tender, please follow the registration process outlined on the official electronic procurement platform where the bidding takes place. Make sure to submit required details accurately to avoid disqualification due to registration issues.
All submitted documents must be in formats specifically stated in the tender documentation. Commonly accepted formats include PDF and Word documents, ensuring that the information is presented clearly and legibly.
Performance security requirements necessitate that winning bidders provide a security deposit or guarantee ensuring contract fulfilment. This requirement aims to mitigate risks and uphold the integrity of the procurement process, with further details specified in the tender documentation.
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