Custom Bid for Services - GEM/2025/B/6249851

Custom Bid for Services - Schedule A01 Serving of Food, utensil Kitchen with supervisor work of Ru

Service
Qty:NaN
EMD: ₹3.3 Lakh
EST Bid: ₹3.5 Crore

Tender Timeline

Tender Issue
May 19, 2025 at 6:06 PM

Tender Title: Custom Bid for Services - 12989a0fb
Issuing Authority: Indian Railways, Ministry of Railways
Scope of Work and Objectives:
This tender, identified by the reference number 12989a0fb, involves a comprehensive range of services aimed at improving the quality and operational efficiency at the 12 Bungalow and New Guard Running Room in Itarsi. The scope covers various activities including the serving of food, management of utensils, kitchen supervision, supply of subsidized and non-subsidized meals, provision of general maintenance materials, installation, and maintenance of reverse osmosis (RO) plants, and the supply of cooking gas. The objective of this tender is to ensure that running staff receive timely, nutritional meals and efficient use of utilities to promote uninterrupted services.

Eligibility Criteria:
To participate in this tender, bidders must meet specific eligibility requirements, including being registered as a business entity and complying with all local regulations and licensing requirements. The eligibility also may include having prior experience in similar service projects, showcasing adequate technical capacity, and financial stability necessary for the execution of the contract.

Technical Requirements:
Bidders are expected to provide evidence of their technical capabilities to deliver the various services outlined in the tender description. This includes qualifications and certifications related to food safety, hygiene standards, service excellence, and kitchen operations. Additionally, bidders should outline their methodology for maintaining quality while operating within the guidelines set by Indian Railways.

Financial Requirements:
Financial proposals must demonstrate competitive pricing while adhering to quality standards. Bidders may be required to deposit an Earnest Money Deposit (EMD), the specifics of which will be disclosed in the tender documents. Furthermore, bidders should be prepared to offer performance security as required by the Indian Railways to ensure fulfillment of contract obligations.

Document Submission Details:
Documentation must be submitted electronically per the outlined specifications within the tender invitation. Bidders should prepare to submit all necessary certifications, financial statements, technical proposals, and any additional documents required by the issuing authority to establish both eligibility and capability.

Special Provisions:
The tender includes clauses aimed at encouraging participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions may include relaxations in certain eligibility criteria, financial assistance, and incentives for local content and procurement.

Evaluation Process:
The evaluation of bids will be conducted based on pre-defined criteria such as technical capability, financial soundness, and compliance with all submission requirements. The evaluation team will assess proposals focusing on both technical and financial aspects to ensure the most suitable contractor is selected.

Delivery Locations:
The primary service location for this tender is the 12 Bungalow and New Guard Running Room in Itarsi, along with associated activities spanning over 730 days. Bidders should confirm their ability to deliver services effectively at this specified location.

Contact Information:
For further inquiries regarding this tender, participants may refer to the official contact points provided in the tender documentation.


General Information

Item Category
Custom Bid for Services - Schedule A01 Serving of Food, utensil Kitchen with supervisor work of Running Room other associate activities etc at 12 Bungalow and New Guard Running Room Itarsi for 730days , Custom Bid for Services - Schedule- A02: -Supply of subsidized meal (including preparation of meal) for running staff in 12 Bungalow and New Guard Running Room Itarsi for 730 days , Custom Bid for Services - Schedule- A 03: Preparation of Nonsubsidized meal for running staff in 12 Bungalow and New Guard Running Room Itarsi for 730 days , Custom Bid for Services - Schedule- A04:-Provision of cooking Gas in 12 Bungalow and New Guard Running Room Itarsi for 730 days , Custom Bid for Services - Schedule- A05:- Supply of General Maintenance material for 12 Bungalow and New Guard Running Room Itarsi , Custom Bid for Services - Schedule- A06 :- Supply ,installation and AMC work of RO plant of capacity 100 liter per hour at 12 Bungalow and New Guard Running Room and Crew Lobby Itarsi (one year warranty and one year AMC) , Custom Bid for Services - Schedule- A07:- AMC work of Gas stove plant with replacing of defective spare parts at 12 Bungalow Running room Itarsi for 24 months , Custom Bid for Services - Schedule- A08:- AMC work of kitchen Industrial Chimni Plant with replacing of defective spare parts at 12 Bungalow Running Room Itarsi for 24 months , Custom Bid for Services - Schedule- A09:- Supply, Installation and testing of LPG pipeline and industrial chimney system at the kitchen of New Guard Running Room Itarsi
Department Name
Organisation Name
City

Financial Information

Estimated Bid Value
₹3,52,16,176.00
EMD Amount
₹3,27,000.00
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

15 Documents
GeM-Bidding-7861285.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
BOQ DocumentBOQ COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER TECHNICAL
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

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Frequently Asked Questions

The eligibility requirements for participating in this tender include being a legally registered entity, compliance with local regulations, and the ability to demonstrate relevant experience in providing similar services. Bidders should also showcase both technical expertise and financial stability to ensure they meet the expectations set forth by Indian Railways.

Bidders are required to submit various certificates including, but not limited to, food safety certifications, business registration documents, and technical qualifications related to service delivery. Additionally, proof of compliance with health and safety standards is mandatory to align with Indian Railways’ operational guidelines.

To register for this tender, prospective bidders must follow the guidelines set forth in the bid document. This typically includes the submission of necessary documentation, proof of compliance with eligibility criteria, and completion of an online registration process with required submissions made electronically for evaluation.

Accepted document formats generally include PDF for proposal submissions, spreadsheets for financial data, and any specific forms stipulated in the tender document. Bidders should ensure all documents are clear, legible, and organized according to the instructions in the tender invitation.

Payment terms for this tender will typically include milestone-based payments upon successful delivery of services, contingent upon satisfactory review by the Indian Railways. Performance security, usually expressed as a percentage of the contract value, may also be required to ensure fulfillment of all contractual obligations and to safeguard against defaults or inadequacies in service delivery.

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