Tender Description for Manpower Outsourcing Services - GEM/2025/B/6320700

Manpower Outsourcing Services - Man-days based - Data entry operator for A city; Skilled; Data Entr

Service
Qty:NaN
EMD: ₹37,030
EST Bid: ₹4.0 Crore

Tender Timeline

Tender Issue
June 9, 2025 at 1:02 PM

Overview

The Manpower Outsourcing Services tender, referenced as 1e55d61fa, is issued by the esteemed Indian Railways, under the jurisdiction of the Ministry of Railways. This tender aims to procure skilled data entry operators on a man-days basis across multiple locations including A city, B city, and C city. The scope encompasses a total quantity of 33,356 man-days to provide necessary manpower support to enhance operational efficiency.

Scope of Work and Objectives

The primary objective of this tender is to ensure the availability of skilled data entry operators who can adeptly handle data input tasks crucial for various operational necessities within the Indian Railways. The operators are expected to exhibit high proficiency in data management, accuracy, and efficiency while contributing to the operational workflow. The contract will cater to demand across three designated cities, facilitating seamless data entry services pivotal to the Ministry's functions.

Eligibility Criteria

To be considered for this tender, bidders must meet specific eligibility requirements:

  • Must be a registered entity aligned with statutory regulations in the domain of manpower outsourcing.
  • Prior experience in providing manpower services, preferably within government sectors or large corporate frameworks.

Technical Requirements

Bidders are required to demonstrate compliance with the following technical requirements:

  • Provision of skilled manpower capable of executing data entry tasks with accuracy and within stipulated timelines.
  • Assurance that team members have undergone the necessary training in data management and are equipped with the relevant skills.
  • Compliance with quality standards and confidentiality measures regarding data handling.

Financial Requirements

The financial proposals submitted by bidders should include:

  • Detailed breakdown of pricing concerning individual man-days.
  • Terms of payment that align with the Ministry’s procurement policies.
  • Evidence of financial stability, such as bank statements and annual reports, indicative of the capacity to manage the project.

Document Submission Details

All interested bidders are advised to submit their proposals electronically through the designated platform. Complete documentation must include:

  • Filled tender application forms.
  • Relevant certifications.
  • Financial statements and performance history.

Special Provisions

This tender seeks to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Special considerations will be provided to ensure that these entities can effectively compete and contribute to the services required.

Evaluation Process

The evaluation of submitted bids will follow a structured process:

  • Proposals will first be reviewed for compliance with eligibility criteria.
  • Technical bids will be evaluated based on adherence to outlined technical requirements and experience.
  • Financial bids will then be assessed, with emphasis on cost-effectiveness and overall value.

Delivery Locations

The services will be deployed across several cities, specifically A city, B city, and C city, as highlighted in the tender scope. Performance in these locations must meet established benchmarks for quality and efficiency.

Contact Information

For further inquiries regarding the tender, interested parties may reach out to the issuing authority directly. Please ensure communication through the specified official channels for accurate information.


General Information

Item Category
Manpower Outsourcing Services - Man-days based - Data entry operator for A city; Skilled; Data Entry Operator , Manpower Outsourcing Services - Man-days based - Data entry operator in B city; Skilled; Data Entry Operator , Manpower Outsourcing Services - Man-days based - Data entry operator in C city; Skilled; Data Entry Operator
Department Name
Organisation Name
State

Financial Information

Estimated Bid Value
₹3,96,45,908.00
EMD Amount
₹37,030.00
Minimum Turnover
₹199.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Item wise evaluation/
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7939973.pdfMain Document
Other DocumentsOTHER FINANCIAL
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER APPENDIX
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, which must comply with statutory regulations in manpower outsourcing. Bidders should also demonstrate prior experience in providing similar services, particularly within the public sector, to qualify for participation in this tender.

Participants are expected to provide skilled manpower proficient in data entry tasks. This includes ensuring the operators possess adequate training and experience in data management, meeting the strict quality standards required by the Indian Railways.

Bidders must present a comprehensive breakdown of their pricing for man-days offered and relevant financial documents. This should include statements evidencing stability and the ability to fulfill project requirements in accordance with established payment terms.

All documentation must be submitted electronically based on the guidelines provided. Applicants should ensure their proposals include the completed tender forms, required certificates, and necessary financial statements within the accepted document formats.

Yes, the tender encourages Micro, Small, and Medium Enterprises (MSEs) and startups to participate. Special benefits and allowances may be allocated to ensure inclusivity and enhanced competition in the bidding process, aligning with the government’s initiatives to promote local entrepreneurship.

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