Tender Title: Custom Bid for Services - Deployment of Staff for Meal Preparation and Housekeeping

Reference Number: 46bd1fe4

Issuing Authority: Indian Railways, Ministry of Railways

The Indian Railways invites proficient service providers to submit bids for the deployment of staff for meal preparation and housekeeping. This tender encompasses several crucial services categorized under a custom bid which includes preparation and serving of meals, housekeeping, supply of maintenance materials, provision of cooking gas, and installation of an RO plant.

Scope of Work and Objectives

The primary objective of this tender is to ensure the provision of:

• Deployment of staff dedicated to meal preparation and serving within the BRRG & SVPI running rooms/rest rooms.
• Comprehensive housekeeping services to maintain standards of cleanliness and hygiene for running staff.
• Supply of general maintenance materials essential for operational continuity of running rooms/rest rooms throughout the year.
• Provision and ongoing support for cooking gas supply in BRRG & SVPI running rooms, ensuring efficient food preparation.
• Supply and installation of a Reverse Osmosis (RO) plant with a capacity of 20 liters per hour for potable water supply in the running room.

Eligibility Criteria

Eligible bidders must fulfill the following criteria:

• Registration as a legal entity in relevant sectors.
• Proven experience in delivering similar services to government or corporate sectors.
• Financial stability to undertake multi-faceted projects with year-round commitment.

Technical Requirements

Bidders must demonstrate their capability to manage staffing for meal prep, housekeeping, and service continuity through well-structured management systems. Teams should be well-trained and equipped to maintain the required health and safety standards.

Financial Requirements

Participants are to outline their financial proposals, including a breakdown of costs per service rendered. Compliance with Indian financial regulations is a must.

Document Submission Details

Bidders must submit their proposals with the necessary documents detailing their qualifications, experience, and bid pricing. Specific formats should align with the prescribed guidelines which will be outlined in the tender document.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Such businesses may avail of specific benefits and concessions aimed at promoting local entrepreneurship.

Evaluation Process

Bids will be evaluated based on detailed criteria assessing technical capabilities, pricing, and previous experience. The thoroughness of proposals and adherence to required formats will significantly determine the selection of successful bidders.

Delivery Locations

All services will be performed at the BRRG & SVPI running rooms/rest rooms as specified in the documentation provided upon inquiry.

Contact Information

For any clarifications or further information regarding this tender, interested parties are encouraged to engage with the responsible contacts listed in the respective official communications, ensuring all inquiries are directed appropriately.

This comprehensive tender aims to enhance operational efficiencies within the Indian Railways' hospitality services, fostering an environment of quality and reliability for staff and services involved.