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Indian Railways Tender by South Central Railway (GEM/2025/B/6122966)

Add on GATEWAYS and Accessories for PABX System

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Indian Railways Tender by South Central Railway (GEM/2025/B/6122966)

Tender Timeline

Tender Issue
April 10, 2025 at 2:29 PM
Corrigendum
April 26, 2025 at 11:49 AM
New Document Added Download

Tender Title: Add on GATEWAYS and Accessories for PABX System

Reference Number: GEM/2025/B/6122966

Issuing Authority/Department

The tender is issued by the Ministry of Railways under the Indian Railways department.

Scope of Work and Objectives

The primary objective of this tender is to procure Add on GATEWAYS and Accessories for the Private Automatic Branch Exchange (PABX) System. This procurement aims to enhance communication capabilities within the Indian Railways framework, facilitating more efficient operations and better management of telecommunication systems.

The scope of work includes but is not limited to:

  • Supply of Add on GATEWAYS compatible with current PABX technology.
  • Provision and installation of necessary accessories.
  • Technical support and maintenance services to ensure optimal performance.

Eligibility Criteria

To be eligible for participation in this tender, bidders must meet the following criteria:

  • Be a registered entity in accordance with related laws and regulations.
  • Possess relevant experience in supplying similar products or services.
  • Maintain the necessary certifications related to quality and compliance standards.

Technical Requirements

Technical specifications for the GATEWAYS and Accessories must adhere to industry standards that ensure compatibility with existing systems used in the Indian Railways. Specific requirements include:

  • Compatibility with current PABX systems.
  • Compliance with telecommunications standards.
  • Demonstrable reliability and performance metrics.

Financial Requirements

Bidders are required to submit their financial proposals aligned with the pricing norms established in the tender documents. Financial information should depict the bidder’s capacity to manage project costs, timelines, and delivery commitments effectively.

Document Submission Details

Interested bidders must submit their proposals and related documents electronically as per the guidelines provided in the tender documentation. Key documents typically include:

  • Bid proposal.
  • Company registration details.
  • Relevant certifications.

Submissions must be complete and submitted within the designated timelines to avoid disqualification.

Special Provisions

  • Benefits for Micro, Small, and Medium Enterprises (MSEs) are available, offering support through increased participation and possible relaxation of eligibility criteria.
  • Provisions for startups are included, encouraging innovation and new market entrants.

Evaluation Process

The evaluation of bids will follow a structured process where proposals are assessed based on:

  • Compliance with technical specifications.
  • Financial viability and competitiveness.
  • Past performance and reliability of bidders.

Bids will undergo a thorough review to ensure alignment with the objectives of the Indian Railways.

Delivery Locations

Successful bidders will be required to deliver the products to specified locations within the jurisdiction of the Indian Railways as detailed in the contract executed post-award.

Contact Information

For more information or clarification on this tender, bidders are encouraged to refer to specific contacts listed in the official documentation.

This tender aims to foster collaboration with capable suppliers who can meet the demands of the Indian Railways while adhering to the set objectives of enhancing communication infrastructure.


General Information

Item Category
Add on GATEWAYS and Accessories for PABX System (Q2)
Department Name
Organisation Name

Financial Information

Bid Offer Validity
90 (Days)
Past Performance
20 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7720850.pdfMain Document
GeM Category SpecificationGEM_CATEGORY_SPECIFICATION
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Past Performance
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to May 9, 2025 at 10:00 AMModified on April 24, 2025 at 01:16 PM
Bid Opening May 9, 2025 at 10:30 AM

Frequently Asked Questions

The eligibility requirements for this tender include being a registered legal entity capable of providing the necessary documentation, including business registration and relevant certifications. Bidders should also demonstrate past experience in similar projects that showcase their capability to supply Add on GATEWAYS and accessories, ensuring they meet the technical and financial qualifications set forth in the tender documentation.

Bidders must possess certifications that validate their compliance with industry standards and regulations related to telecommunications equipment. This includes compliance certificates for quality management systems, product safety certifications, and any specific certifications related to PABX technologies and communication standards.

The registration process involves the creation of a bidder account through the designated portal where the tender is published. Bidders must submit essential documents such as company registration certificates, statutory compliance documents, relevant past experience, and technical specifications as required in the tender guidelines. It’s crucial to ensure that all forms are accurately completed to facilitate smooth evaluation.

Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs), which include potential concessions on eligibility criteria and priority during the evaluation process. Additionally, startups may be entitled to unique provisions aimed at fostering innovation and encouraging new entrants into the market, adherent to the ‘Make in India’ policies promoting local manufacturing and procurement.

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