Indian Railways Tender by South East Central Railway (GEM/2025/B/6183609)
Custom Bid for Services - Service charges including GST 18 percent for comprehensive AMC for 04 nos
Tender Timeline
Tender Title: Comprehensive AMC for Road Mobile Cranes
Reference Number: GEM/2025/B/6183609
Issuing Authority:
Ministry of Railways, Indian Railways
Scope of Work and Objectives
The objective of this tender is to procure services for comprehensive Annual Maintenance Contract (AMC) for four units of Road Mobile Cranes manufactured by Escorts. This contract aims to ensure the operational reliability and efficiency of the cranes located under the Raipur division of Indian Railways. The scope includes routine maintenance, preventive upkeep, and provision of spare parts necessary for maintaining the cranes in optimal working conditions.
The comprehensive AMC will cover the service charges inclusive of GST, which totals to 18 percent. The contract will be established for a duration of three years, allowing for consistent service and reliability in maintenance performance.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements:
- The bidder must be a legally registered entity in India.
- Experience in providing similar services in the railway or heavy equipment sector is essential.
- A proven track record of successful execution of AMC contracts will be an advantage.
- Compliance with all statutory requirements relevant to the offering.
Technical Requirements
Bidders must adhere to the following technical specifications:
- Capability to provide comprehensive AMC services specific to Road Mobile Cranes.
- The bidder must have qualified personnel with requisite certifications in crane maintenance.
- Availability of genuine spare parts along with a warranty for the same.
- Ability to demonstrate prior successful AMC projects with satisfactory performance metrics.
Financial Requirements
Bidders need to submit a detailed financial proposal that includes:
- An outline of costs related to AMC services, preventive maintenance, and spare parts.
- Compliance with GST regulations, incorporating an 18 percent service charge.
- A valid Earnest Money Deposit (EMD), ensuring financial credibility.
Document Submission Details
All submissions must be made electronically via the designated platform. Bidders are required to supply all necessary documentation, including:
- Eligibility and technical proposals.
- Financial bid and EMD proof.
- Certification documents relevant to compliance and quality assurance.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate, and provisions for MSE benefits may apply under this tender. Additionally, provisions favoring startups may be available, supporting the Government’s initiative of promoting local businesses and enhancing competitive bidding.
Evaluation Process
The evaluation of tenders will consider:
- Compliance with technical specifications and eligibility conditions.
- Financial viability of bids.
- Past performance history and client testimonials.
- A transparent scoring mechanism will be employed to ascertain the best value for money.
Delivery Locations
The services will be primarily rendered at the operational sites assigned by the Indian Railways under the Raipur division.
Contact Information
For further inquiries regarding this tender, bidders should directly contact the Ministry of Railways through official channels provided in the tender notice without needing to mention specific contact details here.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity in India with relevant experience in providing service contracts for similar machinery and maintenance work, particularly in the railway sector. Interested bidders should ensure they meet these criteria to qualify for submission.
To ensure technical compliance, bidders must submit certificates proving their capability to maintain and service Road Mobile Cranes. Additionally, certification showing qualified personnel in maintenance roles and documents stating compliance with industry standards are necessary for consideration in this tender process.
Documents should be submitted electronically through the specified procurement platform. It is important to ensure all required documentation, including eligibility proposals, technical bids, and financial offers, are seen as complete and submitted before the deadline to avoid disqualification.
The Earnest Money Deposit (EMD) is a financial assurance that bidders must provide as part of their submission. The specific amount is outlined in the tender and must be submitted alongside the financial proposal. This deposit ensures bidder commitment and is typically refundable upon contract awarding or conclusion of the bidding process.
Yes, this tender includes provisions that favor Micro, Small, and Medium Enterprises (MSEs), encouraging participation from smaller entities. These benefits may include relaxed eligibility criteria or additional preference in technical evaluation, thereby aligning with the Government’s Make in India initiative.
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