Indian Railways Tender by Southern Railway (GEM/2025/B/6161660)

Tender Title: Customized AMC/CMC for Pre-owned Products - 1st year AMC Service Charges for 2 nos of Engines Model No NTA 14R

Tender Reference Number: GEM/2025/B/6161660

The Indian Railways, under the Ministry of Railways, is inviting bids for a tender focusing on Customized Annual Maintenance Contract (AMC)/Comprehensive Maintenance Contract (CMC) for pre-owned products, specifically targeting 2 no. Cummins make Diesel Engines Model No NTA 14R. The scope of work includes the provision of annual maintenance service for these engines for a period of one year, entailing a total of 6 visits per year to ensure optimal performance and longevity.

Scope of Work and Objectives:

The primary objective of this tender is to secure a reliable service provider who can deliver effective maintenance solutions for the specified diesel engines. The contractor will be responsible for scheduled service visits, troubleshooting, and repairs as necessary. The contract will cover service charges for the first year, ensuring that both technical and operational standards are met.

Eligibility Criteria:

To qualify for the tender, bidders must meet the following criteria:

• Be a registered and operational service provider in India.
• Have relevant experience in servicing diesel engines, preferably with Cummins products.
• Possess necessary certifications or licenses as stipulated by the Indian Railways.

Technical Requirements:

Bidders should have a strong understanding of diesel engine maintenance and must be able to provide:

• Comprehensive details of the service team qualifications.
• A clear maintenance plan outlining how the 6 visits per year will be utilized.
• Emergency service response protocols.

Financial Requirements:

Eligible bidders need to demonstrate financial capability through:

• Recent financial statements to assess stability.
• Ability to absorb costs associated with maintenance services, including an 18% GST component.

Document Submission Details:

All proposals must be submitted electronically through the provided government e-marketplace (GEM) portal. Bidders should ensure that all required documents are uploaded in acceptable formats and are duly filled out.

Special Provisions:

This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs), encouraging their participation. MSE vendors may access special support programs designed to enhance competitiveness.

Evaluation Process:

Bids will be evaluated based on:

• Compliance with technical specifications.
• Financial viability and cost-effectiveness.
• Track record and capability in delivering similar services.
• Adherence to statutory requirements.

Delivery Locations:

Services under this tender will primarily be required at the HS SPART TPJ, and all maintenance visits will be coordinated by the Indian Railways’ designated officials.

Contact Information:

For any queries regarding this tender, bidders are encouraged to refer to the official GEM portal for detailed guidelines.