Tender Title: Custom Bid for Services - House Keeping of Civil Engineering Training Centre cum Hostel at Nainpur

Reference Number: GEM/2025/B/6156651

Issuing Authority: Ministry of Railways, Indian Railways

The Custom Bid for Services pertains to the comprehensive house keeping services required for the Civil Engineering Training Centre cum Hostel at Nainpur, in addition to the Officer Rest House at Nainpur and Kanha. The scope of work encompasses a total period of 24 months, facilitating a clean, safe, and welcoming environment for staff and visitors alike.

Scope of Work and Objectives

The awarded service provider will be expected to perform various housekeeping tasks including but not limited to:

• Daily cleaning and sanitation of rooms, common areas, and facilities.
• Regular maintenance of gardens and surrounding areas.
• Waste management and recycling activities.
• Supply of cleaning materials and equipment required for effective cleaning.

The primary objective of the tender is to secure a qualified service provider who will ensure the highest standards of hygiene, cleanliness, and maintenance, thereby enhancing the operational efficiency of the campus facilities.

Eligibility Criteria

To be eligible for participation in the tender, bidders must meet the following criteria:

• Must be a registered entity with the requisite state or national regulatory approvals.
• Proven experience in executing housekeeping services in institutional or corporate environments.
• Financial capability to undertake the project, supported by relevant financial statements.

Technical Requirements

Bidders are expected to demonstrate:

• Effective management and operational strategies for housekeeping services.
• Adequate quality control measures to uphold hygiene standards.
• Skilled manpower that meets the expected service quality.

Financial Requirements

Bidders must provide:

• A detailed financial proposal, including cost breakdown for services, materials, and any additional relevant charges.
• Proof of financial stability and capability through recent balance sheets or bank statements.

Document Submission Details

All required documentation must be submitted in the specified formats as outlined in the tender document. Late submissions will not be accepted.

Special Provisions

• Benefits will be extended to Micro, Small, and Medium Enterprises (MSEs).
• Startup companies will also be encouraged to bid to foster local entrepreneurship.

Evaluation Process

The evaluation of bids will be based on both technical and financial criteria. The bids will be scored based on the following:

• Adherence to the eligibility and technical requirements.
• Financial viability and pricing strategy.
• Overall quality of the service delivery proposal.

Delivery Locations

Services will be required at the Civil Engineering Training Centre, the hostel at Nainpur, and the Officer Rest Houses located in Nainpur and Kanha.

Contact Information

For further inquiries related to this tender, please refer to the official details provided within the tender documentation.

This tender seeks to engage a committed and competent housekeeping service provider, contributing to a clean and conducive environment that fosters learning and operational efficiency within the facilities of the Ministry of Railways.