Tender Title: Monthly Basis Cab & Taxi Hiring Services

Reference Number: GEM/2025/B/6178402

Issuing Authority: Ministry of Railways, Indian Railways

The Monthly Basis Cab & Taxi Hiring Services tender seeks to engage a qualified service provider for the provision of SUV cab and taxi services. The primary objective of this tender is to facilitate transportation needs on a monthly basis, covering a usage of 2500 kilometers per month and a cumulative total of 30000 kilometers per year, including services available 24/7 outstation. The Ministry of Railways is committed to ensuring reliable and efficient transportation services for its operational staff and administrative functions.

Scope of Work and Objectives

The successful bidder is expected to provide comprehensive cab and taxi hiring services that include but are not limited to:

• Providing SUVs that meet safety and comfort standards.
• Ensuring all operational vehicles are well-maintained and regularly serviced.
• Facilitating on-demand transportation for employees across various locations.
• Maintaining a dedicated support line for booking requests and emergency services.

Eligibility Criteria

To ensure a competitive and effective selection process, bidders must meet the following eligibility criteria:

• Be a registered entity with the necessary licenses to operate taxi services.
• Demonstrate experience in providing vehicle hiring services for at least three years.
• Provide documented evidence of prior contracts with government or reputed private sector clients.
• Ensure compliance with safety regulations and insurance requirements.

Technical Requirements

Bidders are expected to meet specific technical standards which include:

• SUVs that are below a specific age limit (e.g. not older than 5 years).
• Vehicles must adhere to environmental and fuel efficiency standards.
• Equipped with GPS tracking and communication equipment for real-time updates.

Financial Requirements

Interested bidders should provide a financial proposal that includes:

• A detailed breakdown of the costing per kilometer and hourly rates.
• Proof of financial capability through financial statements or bank guarantees.
• Submission of an Earnest Money Deposit (EMD) as specified in the tender guidelines.

Document Submission Details

All proposals must be submitted electronically via the GEM portal. Bidders are required to upload:

• Technical proposals along with all necessary documentation, certificates, and compliance statements.
• Financial bids in the specified format as prescribed in the tender document.
• Proposals must be submitted before the cut-off date.

Special Provisions

The tender has special provisions aimed at empowering Micro, Small, and Medium Enterprises (MSEs) and startups, which may include:

• Relaxed eligibility criteria for startup businesses.
• Price preference and eligibility benefits for MSEs as per government regulations.

Evaluation Process

The evaluation will involve:

• Technical assessment of bids to ensure compliance with all required specifications.
• Financial evaluation based on the most competitive pricing and value offered.
• Bidders demonstrating sustainable operational plans and adherence to the Make in India initiative will be preferred.

Delivery Locations

Services will be provided across various locations as determined by the Ministry of Railways, ensuring coverage for all operational needs.

Contact Information

For any inquiries related to the tender, interested parties should refer to the contact details listed on the GEM portal. This includes dedicated helplines and email support for any clarifications required during the bidding process.

In conclusion, this tender represents a significant opportunity for qualified service providers in the transportation sector, particularly those with a strong commitment to sustainability and customer service excellence.