Indian Railways Tender by Central Railway (GEM/2025/B/6120309)
Custom Bid for Services - Work of data entry and documentation in various sections of LTT Coaching
Tender Timeline
Tender Title: Custom Bid for Services - Work of Data Entry and Documentation
Tender Reference Number: GEM/2025/B/6120309
Issuing Authority/Department: Indian Railways, Ministry of Railways
Scope of Work and Objectives
The objective of this tender is to procure comprehensive data entry and documentation services for the LTT Coaching Depot of Mumbai Division. The successful bidder will be responsible for executing meticulous data entry tasks and ensuring proper documentation processes are adhered to across various sections within the depot. This includes inputting data regarding train operations, managing records of passenger information, and keeping track of inventory assets. The performance of these tasks ensures operational efficiency and supports the overall functioning of the Indian Railways.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities with the appropriate licenses and certifications to operate within the service sector. All bidders are expected to have a proven track record in data entry and documentation services, preferably within the railway or transportation industry.
Technical Requirements
Bidders must provide detailed information about their technical capabilities, including necessary software tools, data management systems, and staff qualifications. High-quality standards must be met, ensuring that data is accurately captured with minimized errors. Bidders should outline their strategies for meeting compliance requirements and detail any quality assurance processes they have in place.
Financial Requirements
Bidders must demonstrate financial stability and capability to undertake the project. Documentation related to financial credentials, such as annual financial statements and banking details, may be required to ensure bidders have the necessary resources to fulfill the contract obligations.
Document Submission Details
Complete tender documents must be submitted through the designated submission platform as outlined by the Indian Railways. Bidders should ensure that all necessary documents, including technical and financial proposals, are prepared in the prescribed format to facilitate assessment.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) by providing various benefits such as price preference and other allowances as stipulated under government policy frameworks. Startups will also find the opportunities to participate fostered through specific provisions that support innovative service delivery.
Evaluation Process
The tender evaluation will be conducted based on a predefined criterion including but not limited to the technical capability of the bidders, experience in similar projects, financial stability, and cost efficiency. Proposals will be assessed rigorously to ensure that the selected bidder meets all the outlined specifications and offers the best value for public resources.
Delivery Locations
All services rendered under this tender must be executed at the LTT Coaching Depot, Mumbai Division, ensuring that all logistical and operational considerations are addressed promptly.
Contact Information
For further inquiries, interested bidders may contact the Indian Railways procurement office. Details can be obtained through their official channels on their website.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of delivering data entry and documentation services. Bidders must have a proven experience in similar projects, particularly within the transportation or railway sectors. Additionally, compliance with local statutory regulations and appropriate licensing for services is mandatory.
Bidders are required to utilize robust data management systems with appropriate data security protocols in place to ensure compliance for the technical specifications. The proposed solution must support high-quality data entry, provide assurance against data inaccuracies, and outline their methodologies and tools for achieving these standards.
The performance security requirements typically involve submitting a bank guarantee or equivalent financial instrument to ensure contract compliance. This security is held until successful completion of the contract, safeguarding the Indian Railways’ interests against any potential default by the contractor throughout the service duration.
Submissions for the tender must be made electronically through the designated procurement platform as specified by Indian Railways. Documents should be submitted in the required formats that include technical and financial p roposals to ensure quick and efficient evaluation.
MSEs participating in this tender are identified to receive various benefits including potential price preferences and favorable evaluation criteria. The procurement policies are designed to enhance inclusivity, adhering to ‘Make in India’ initiatives and local content promotion while ensuring that MSEs play a significant role in national projects.
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