Tender Title: Custom Bid for Services - Provision of Subsidized Meals Arrangement of Ration and Labour
Tender Reference Number: GEM/2025/B/6131113
Issuing Authority/Department: Ministry of Railways, Indian Railways

The scope of work covers multiple schedules for the provision of meals and related services at designated running rooms managed by the Indian Railways. This includes the arrangements for subsidized meals, as well as non-subsidized meals and various management tasks crucial for maintaining food service quality and hygiene. The tender includes:

• Schedule 1: Provisioning of Subsidized Meals – This requires the contractor to effectively manage all meal preparation and serving, with the cost of LPG for cooking provided by the railway.

• Schedule 2: Provision of Non-Subsidized Meals – Tasks include similar management as in Schedule 1, with the contractor responsible for meal preparation and service.

• Schedule 3: Overall Management and Caretaking Responsibilities – The contractor is tasked with managing linen supplies, kitchen cleaning materials, and cleanliness of dining areas.

• Schedule 4: Supply of Newspapers and Magazines – This will be provided at the Sagar Running Room for a period of 730 days.

Objectives

The primary objectives of this tender include ensuring reliable meal preparation and service, enhancing the experience of running staff residing at the running rooms, and maintaining a high standard of hygiene and operational efficiency.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility criteria which typically include being a legally registered entity, possessing the necessary licensure to operate food services, and having prior experience in similar service delivery.

Technical Requirements

Bidders are required to meet various technical requirements outlined in the tender, ensuring compliance with health and safety regulations, quality standards, and operational efficiency. This includes having the necessary kitchen equipment, trained professional staff, and adherence to food preparation practices.

Financial Requirements

Each bidder must demonstrate sound financial management by providing details related to past financial performance, adherence to pricing structures, and potentially proof of financial stability.

Document Submission Details

All required documents should be submitted through the prescribed method as indicated in the tender documentation. Key documents might include legal registrations, financial records, and technical certifications. Submission methods should comply with the established formats indicated in the tender.

Special Provisions

The Ministry of Railways encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, offering concessions and favorable terms to foster greater involvement of these enterprises.

Evaluation Process

The evaluation of bids will follow a structured process focusing on price competitiveness, technical compliance, experience, and capability to fulfill the tender requirements. Each submission will be scrutinized in detail to ensure all requirements are met satisfactorily.

Delivery Locations

Services will be specifically rendered at the Sagar Running Room, where meals must be prepared and served as per the directives of Indian Railways.

Contact Information

For further information or queries regarding the tender details and process, bidders are encouraged to reach out to the official departmental contacts provided within the tender documentation.