Indian Railways Tender by South Central Railway (b95e6608)

Custom Bid for Services - Sch I Washing cost as per scope,Custom Bid for Services - Sch II Linen di

Service
Qty:NaN
EMD: ₹89.2 Lakh
EST Bid: ₹175.4 Crore

Tender Timeline

Tender Issue
May 14, 2025 at 8:33 PM
Corrigendum
May 15, 2025 at 10:31 AM
New Document Added Download

Tender Title: Custom Bid for Services

Reference Number: b95e6608

Issuing Authority/Department: Indian Railways, Ministry of Railways

Scope of Work and Objectives

The objective of this tender is to solicit bids for custom services related to the washing and distribution of linen, as well as the overall management of linen for the Indian Railways. The tasks include washing costs per defined scope, linen distribution for trains originating from C class cities, and uniform costs for linen distribution staff among other responsibilities outlined in various schedules. The intention is to ensure high standards of cleanliness, efficiency, and quality in service delivery to enhance passenger experience.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility requirements:

  • Be a registered entity with appropriate certification.
  • Have demonstrated experience in providing similar services within the railway or transport sector.
  • Meet the financial and technical capability to execute the proposed services.

Technical Requirements

Bidders will be required to provide detailed technical proposals that align with the specifications outlined in the tender documents. This includes:

  • Outline of operational capacities.
  • Personnel qualifications and experience.
  • Quality assurance measures and compliance with the necessary safety and cleanliness standards.

Financial Requirements

Bidders must submit a comprehensive financial proposal based on the scheduled services, including:

  • Detailed cost breakdown for washing services, linen distribution, and insurance schemes.
  • Adherence to applicable GST rates as specified.
  • Necessary financial documents to support the proposed pricing structure.

Document Submission Details

All bids must be submitted electronically via the designated platform. Required documents include:

  • Technical proposal.
  • Financial proposal.
  • Proof of registration and relevant certifications.
  • Compliance documentation demonstrating adherence to quality and safety standards.

Special Provisions

The tender allows for benefits to Micro, Small, and Medium Enterprises (MSEs) and Startups as per government policies. These provisions encourage broader participation and foster growth within the local economy.

Evaluation Process

Bids will undergo a structured evaluation process, prioritizing compliance with technical specifications and financial viability. Each proposal will be assessed based on:

  • Conformance to eligibility criteria.
  • Price evaluation against predetermined benchmarks.
  • Quality and sustainability of service offerings.

Delivery Locations

Services will be provided across select locations as designated by the Indian Railways in alignment with operational needs for trains originating from designated C class cities.

Contact Information

For further inquiries, bidders are encouraged to reach out to the official contact points provided in the tender documentation.


General Information

Item Category
Custom Bid for Services - Sch I Washing cost as per scope , Custom Bid for Services - Sch II Linen distribution for trains originating from C class cities as per scope of work , Custom Bid for Services - Sch III Uniform cost for Linen distribution staff as per scope of work , Custom Bid for Services - Sch IV Supply of linen Bed sheets as per scope of work , Custom Bid for Services - Sch V EPF incl GST 18 Percent for Linen distribution , Custom Bid for Services - Sch VI ESI incl GST 18 Percent for Linen distribution , Custom Bid for Services - Sch VII Bonus incl GST 18 Percent for Linen distribution , Custom Bid for Services - Sch VIII Insurance schemes PMSBY and PMJJBY for Linen distribution
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹1,75,41,17,500.00
EMD Amount
₹89,20,590.00
Minimum Turnover
₹878.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7842036.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

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Frequently Asked Questions

The eligibility requirements include being a registered entity, possessing relevant experience delivering similar services in the railway transport sector, and meeting the technical and financial criteria stated. Successful bidders are typically those who can demonstrate operational and quality proficiency that aligns with the expectations of the Indian Railways.

Bidders must provide a range of documents, including registration certificates, GST compliance proofs, and relevant quality assurance certifications. Demonstrating compliance with industry standards is crucial for a successful bid, as it assures the Indian Railways of the bidder’s capacity to deliver high-quality services.

Bid documents need to be submitted electronically on the specified platform outlined in the tender announcement. Make sure to include all required documents, such as the technical and financial proposals, registration certificates, and compliance documents, to ensure that your submission is considered complete.

Document submissions are typically required in formats such as PDF or other electronic formats specified in the tender documentation. It’s essential to adhere to these guidelines to maintain clarity and ease of review for the evaluating committee.

The tender framework includes specific provisions to promote participation from MSEs, such as financial incentives and technical support. By encouraging bids from smaller enterprises, the Indian Railways aims to enhance local economic development and foster innovation within the service sector. Compliance with ‘Make in India’ policies further amplifies opportunities for MSEs to participate in governmental contracts.

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