Tender Title: Custom Bid for Services - Collection and Distribution of Soiled Linen

Issuing Authority/Department

The tender is issued by the Ministry of Railways, under the jurisdiction of Indian Railways. This esteemed government authority is tasked with the management and operation of rail services throughout India.

Scope of Work and Objectives

The primary objective of this tender is the comprehensive management of soiled linen services for Indian Railways. This includes:

• Collection of soiled linen from railway coaches.
• Transportation of these linens to designated laundry facilities.
• Washing, drying, ironing, and repackaging of linen items in sets.
• Delivery of clean linens back to railway coaches.
• Distribution services for linen across various class cities, as outlined in the multiple schedules associated with the tender.
  These tasks ensure the provision of hygienic and operationally suitable linens for passenger services, enhancing the overall travel experience.

Eligibility Criteria

To qualify for participation in this tender, bidders must:

• Be a duly registered entity in compliance with all statutory requirements.
• Possess relevant experience in linen management services, specifically in the transportation and handling of soiled linen.
• Demonstrate an ability to meet the logistical demands of the transportation and turnaround of linens.
• Comply with any additional requirements stated in the related documentation as necessary for this service.

Technical Requirements

Bidders must adhere to stringent technical specifications that ensure high standards of cleanliness and care in linen handling. This includes:

• Valid certifications in hygiene and quality handling of fabrics.
• Adequate infrastructure for laundry and transportation.
• Compliance with all applicable health and safety regulations.

Financial Requirements

Prospective bidders will need to provide:

• A detailed financial proposal outlining costs associated with each segment of the service.
• Proof of financial stability and capacity to handle the project scope efficiently.
• Full disclosure of applicable taxes including GST, EPF, ESI, and bonus provisions related to the workforce involved in linen distribution.

Document Submission Details

Interested bidders are required to submit all necessary documentation electronically via the specified portal. This includes:

• Business registration papers.
• Relevant certifications and financial documents.
• Technical proposals tailored to meet the tender specifications.
  All documents must be submitted in standard digital formats, clearly labeled for identification.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSMEs) and startups. Such entities may be entitled to specific provisions aimed at fostering growth and inclusion within the government contracting landscape.

Evaluation Process

The evaluation of submitted bids will be carried out based on multiple criteria including, but not limited to:

• Compliance with technical requirements.
• Financial proposals that demonstrate cost-effectiveness.
• Relevant experience and service capability.
  This multi-dimensional evaluation ensures a fair and equitable selection process focused on quality service delivery.

Delivery Locations

The services will primarily focus on trains originating from various city classifications, including B and C class cities, ensuring comprehensive coverage.

Contact Information

For additional information regarding this tender, Indian Railways encourages prospective bidders to inquire through established channels. Clarifications can be sought through official communication lines provided in the tender documentation.

Conclusion

This tender represents an opportunity for businesses to engage with the Indian Railways in a significant area of service provision. Bidders are encouraged to thoroughly review all aspects of the tender documentation to ensure compliance and to position their bids competitively.