The Indian Railways, under the aegis of the Ministry of Railways, has issued a tender identified as 47e778ba. This tender focuses on a comprehensive suite of laundry and textile services that are vital for the efficient operation of the railways. The primary scope of work encompasses the collection, washing, drying, ironing, and distribution of linen items used in railway coaches.
Scope of Work and Objectives
The objective of this tender is multifaceted, aiming to enhance the hygiene and presentation of railway coaches through optimized linen services. The successful bidder will be responsible for:
- Collection of soiled linen from railway coaches and transporting it to the laundry facilities.
- Comprehensive laundry services, which include washing, drying, ironing, and packaging linens.
- Distribution of clean linen items to AC coaches originated from Class A cities.
- Additional tasks as specified under Custom Bid for Services, including provision for uniforms, miscellaneous costs, and supply of bed sheets as per predefined standards.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet specific eligibility requirements. These typically include:
- Being a registered entity under relevant laws.
- Providing evidence of prior experience in similar laundry services.
- Submitting relevant certifications that determine compliance with industry standards.
Technical Requirements
Bidders should provide detailed documentation that includes but is not limited to:
- Logistics plans for the collection and distribution of linen.
- Compliance with quality standards and safety regulations in the handling of laundry services.
- Satisfactory measures to ensure the hygiene and sanitation of linen items.
Financial Requirements
Financial proposals must be clearly defined and must cover:
- Costs associated with collection, laundry, and distribution activities.
- Details on performance security as required by the Indian Railways.
- Compliance with payment terms specified in the tender documents including the required Earnest Money Deposit (EMD).
Document Submission Details
All proposals need to be formatted in compliance with specified guidelines in the tender documentation. Key points include:
- Compulsory inclusion of certificates and registration documents with bids.
- Submission of technical and financial documents in specified formats to facilitate proper evaluation.
Special Provisions
This tender includes provisions aimed at supporting Micro, Small, and Medium Enterprises (MSEs), giving them an opportunistic advantage in participating and supplying services. Bidders are advised to closely review these sections for potential benefits.
Evaluation Process
The evaluation of submissions will be based on:
- Technical competency and compliance with the outlined specifications.
- Financial viability and cost-effectiveness of the proposal.
- Capability to adhere to timelines and service quality standards.
Delivery Locations
Services will primarily cater to various AC coaches originating from Class A cities, with a scope that may extend to other locations as determined by the Indian Railways.
Contact Information
For any queries related to the tender, bidders should refer to the official contacts provided in the tender documentation. It is crucial to ensure that all communications are directed towards the appropriate personnel within the Indian Railways.
This tender represents an opportunity to enhance the quality and hygiene standards of railway services across the nation. Interested parties are encouraged to review all specifications thoroughly to align their proposals with the Indian Railways' needs.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, showcasing pertinent experience in laundry services, and complying with all required certifications. Bidders should ensure their documentation reflects their capability to meet the needs of the Indian Railways.
Bidders must submit various required certificates, including business registration documents, compliance with safety standards, and proof of previous contracts or project completions that demonstrate experience in the field of laundry services.
The registration process entails submitting necessary documentation through the official channel indicated in the tender. Bidders need to prepare all required certificates and financial statements before submission to ensure eligibility consideration.
The accepted document formats for submissions are outlined in the tender documents. Typically, bidders must provide their proposals in PDF or DOC formats, ensuring all files are clear, legible, and properly organized to facilitate thorough evaluation.
Performance security requirements aim to safeguard the interests of the Indian Railways, necessitating an Earnest Money Deposit (EMD). This should be a percentage of the total bid value, which will be retained until the contract completion, ensuring compliance with all tender obligations.
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