NA Tender by Oil And Natural Gas Corporation Limited (20d331439)

Tender Title and Reference Number

• Custom Bid for Services - Total Cost of Three Years Comprehensive AMC of Hardware Items in Database; 20d331439

Issuing Authority/Department

• Ministry of Petroleum and Natural Gas

Scope of Work and Objectives

The primary objective of this tender is to secure a vendor for a comprehensive Annual Maintenance Contract (AMC) for hardware items utilized in the Database Section, A&AA Basin, ONGC, located in Jorhat. This contract is expected to cover a period of three years and includes all applicable taxes and duties. The vendor will be responsible for ensuring the optimal performance of hardware systems, minimizing downtime, and enhancing overall user satisfaction.

Eligibility Criteria

To be eligible for this tender, bidders must be registered entities under relevant authorities. They should possess experience in executing similar projects and demonstrate capability in maintaining hardware systems. Interested parties are advised to verify their eligibility status before applying.

Technical Requirements

Bidder submissions must include detailed specifications of the hardware covered under the AMC, including but not limited to the following:

• Manufacturer details and model numbers
• Warranty information
• Documentation confirming adherence to industry standards for hardware maintenance and operational efficiency

Financial Requirements

Bidders are required to submit a complete financial proposal including a breakdown of costs associated with maintenance services, travel expenses, and any additional charges. Bidders must ensure pricing is competitive, taking into account all applicable duties and taxes.

Document Submission Details

All proposals must be submitted electronically via the designated e-procurement platform. Bidders should ensure that all required documentation is complete and accurately filled prior to submission, as incomplete submissions may result in disqualification.

Special Provisions

The tender offers special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These enterprises are encouraged to participate, and specific benefits may apply to support their bidding process.

Evaluation Process

The evaluation of proposals will be based on the technical proficiency of the submitted solutions, financial viability, and compliance with the specified requirements. The procuring authority will assess the submissions carefully to determine the most capable vendor for the AMC.

Delivery Locations

The services provided under this contract will be primarily executed at ONGC's facilities in Jorhat, indicating the need for local service providers who understand the area and operational environment.

Contact Information

For any inquiries regarding this tender, bidders are encouraged to contact the appropriate department within the Ministry of Petroleum and Natural Gas. Further contact details should be checked on the official procurement platform.