Indian Railways Tender by Southern Railway (3d21f91b)

Custom Bid for Services - Schedule A Labour Cost for the work of Comprehensive Cleaning contract of

Service
Qty:NaN
EMD: ₹4.6 Lakh
EST Bid: ₹6.3 Crore

Tender Timeline

Tender Issue
May 8, 2025 at 2:30 PM

Tender Title: Comprehensive Cleaning Contract

Reference Number: 3d21f91b

Issuing Authority: Ministry of Railways, Indian Railways


The Comprehensive Cleaning Contract seeks qualified bidders for a multi-faceted cleaning service agreement over a four-year period aimed at maintaining cleanliness and hygiene at the Southern Railway General Manager Office and DRM Building, including NGO Annex and Adams Building. This contract emphasizes the need for diligent and systematic sanitation across several locations under the jurisdiction of the Indian Railways.

Scope of Work and Objectives

The scope of work encompasses multiple schedules, each detailing various aspects of the cleaning contract:

  1. Schedule A pertains to Labour Costs, focusing on the allocation of personnel responsible for the cleaning process.
  2. Schedule B includes costs related to EPF, ESI, Bonus, PMSBY, and PMJJBY, ensuring that all statutory contributions related to the workforce are accounted for.
  3. Schedule C outlines Consumables necessary for effective cleaning, including supplies such as disinfectants and cleaning agents.
  4. Schedule D includes costs associated with Machineries and equipment needed to carry out comprehensive cleaning tasks efficiently.

The aim is to uphold cleanliness, enhance aesthetic appeal, and ensure a safe and hygienic environment for all employees and visitors.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility requirements, which typically entail being a registered entity, possessing relevant experience in cleaning services of a similar scale, and demonstrating the capability to maintain high standards of service throughout the contract duration.

Technical Requirements

Bidders are expected to comply with technical specifications related to cleaning standards and employ trained personnel. Evidence of past work in similar contracts will be mandatory, and bidders must outline their proposed strategies for maintaining cleanliness in high-traffic areas.

Financial Requirements

Bidders must demonstrate financial stability through relevant financial documents, including balance sheets, bank statements, and evidence of past contract performances. The criteria for financial health are essential for ensuring the bidder’s ability to deliver services consistently.

Document Submission Details

All documents must be submitted electronically through the designated procurement portal. Bidders must ensure that submissions are complete and conform to the required formats, including but not limited to financial statements, technical proposals, and certifications.

Special Provisions

The contract encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by providing certain benefits within the tender process. Detailed guidelines regarding these benefits will be available in the tender documentation to promote inclusivity.

Evaluation Process

The evaluation process will include a comprehensive assessment of all received bids, ensuring that submissions meet both technical and financial criteria. The evaluation panel will score bids based on established benchmarks, ultimately favoring bids that demonstrate value, capability, and compliance with all tender requirements.

Delivery Locations

The services will primarily be delivered at the Southern Railway General Manager Office, DRM Building NGO Annex, and Adams Building, as outlined in the scope of work.

Contact Information

For further inquiries or clarifications regarding this tender, bidders may reach out through the official contact channels listed on the procurement portal. Details may include dedicated email addresses and related resources necessary for a comprehensive understanding of the tender specifications.


Overall, this tender provides a substantial opportunity for qualified service providers to engage in a long-term contract with Indian Railways. By adhering to the outlined requirements and demonstrating compliance with all specified criteria, bidders can position themselves competitively in this significant cleaning contract tender.

General Information

Item Category
Custom Bid for Services - Schedule A Labour Cost for the work of Comprehensive Cleaning contract of Southern Railway General Manager Office and DRM Building NGO Annex for a period of 04 years 1252 days excluding Sundays and Adams Building for a perio.. , Custom Bid for Services - Schedule B Cost under EPF ESI Bonus PMSBY and PMJJBY for Comprehensive Cleaning contract of SR GM Office and DRM Building NGO Annex for a period of 04 years 1252 days excluding Sundays and Adams Building for a period of 04 y.. , Custom Bid for Services - Schedule C Consumable cost for the work of Comprehensive Cleaning contract of SR General Manager Office and DRM Building NGO Annex for a period of 04 years 1252 days excluding Sundays and Adams Building for a period of 04 ye.. , Custom Bid for Services - Schedule D Machineries cost for the work of Comprehensive Cleaning contract of SR GM Office and DRM Building NGO Annex for a period of 04 years 1252 days excluding Sundays and Adams Building for a period of 04 years 1460 day.. , Custom Bid for Services - Schedule E Protective Gears cost for the work of Comprehensive Cleaning contract of SR GM Office and DRM Building NGO Annex for a period of 04 years 1252 days excluding Sundays and Adams Building for a period of 04 years 146.. , Custom Bid for Services - Schedule F Garbage removal cost for the work of Comprehensive Cleaning contract of SR GM Office and DRM Building NGO Annex for a period of 04 years 1252 days excluding Sundays and Adams Building for a period of 04 years 1460..
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹6,26,47,800.00
EMD Amount
₹4,63,240.00
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

9 Documents
GeM-Bidding-7816562.pdfMain Document
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

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Frequently Asked Questions

The eligibility requirements include being a registered entity with experience in providing cleaning services of a similar scale, demonstrating financial stability, and having trained cleaning personnel capable of meeting the project’s requirements. Bidders must present the necessary documentation to validate their qualifications during the tender submission.

Bidders must provide relevant certificates that outline compliance with local labor laws, environmental standards, and safety regulations. Additionally, certifications pertaining to the training and qualification of cleaning staff must be included to ensure the delivery of high-quality services throughout the contract period.

Bidders must follow a streamlined registration process, aimed at facilitating their participation in the tender. This typically involves electronic registration on the designated procurement portal, submission of required documentation, and adherence to specific formats outlined in the tender announcement.

Documentation must be submitted electronically through the designated platform, adhering strictly to the formats specified in the tender documents. Accepted formats typically include PDF files for financial statements, Word documents for technical proposals, and any other format as directed in the tender guidelines to maintain document integrity and readability.

The tender includes special provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs). These provisions may consist of relaxed eligibility criteria, reduced financial guarantees, and access to mentoring support to promote local businesses in government procurement initiatives, thus fostering inclusivity and economic growth.

By understanding and addressing the mentioned aspects, bidders can successfully navigate through the tender process and position themselves competitively for the comprehensive cleaning contract.

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