Tender Title and Reference Number

The tender titled Custom Bid for Services - Comp Management along with cooking of food for crews, caretaking, cleaning, gardening, and related services is identified under the reference number 14baf0b03.

Issuing Authority/Department

This tender is issued by the Indian Railways, under the supervision of the Ministry of Railways.

Scope of Work and Objectives

The scope of this tender involves providing comprehensive management services including cooking for catering to crews, caretaking, cleaning, gardening, laundry services, and supply of newspapers and magazines for a duration of 1096 days. The successful bidder will be responsible for supplying raw materials for 254,272 subsidized meals to crews. Additionally, the service includes the provision of cooking gas at the GMO Running Room. The objective is to ensure an efficient and quality service that maintains a high standard of protocols for all provided services.

Eligibility Criteria

To be eligible to submit a bid, vendors must comply with the defined eligibility criteria, which include having appropriate licenses and certifications relevant to the service provided. The participating organizations must demonstrate proven experience in managing large-scale catering and cleaning services and show robustness in operational capabilities.

Technical Requirements

Bidders must comply with all specified technical requirements, including, but not limited to, food safety management systems, employee training in hygiene and operational efficiency, and a structured process for the procurement of ingredients and materials. Documentation supporting adherence to quality standards is a prerequisite for evaluation.

Financial Requirements

Financial requirements include demonstrating financial capability to undertake the project's scope. This may include previous financial results, balance sheets, and other documents that affirm financial health. A detailed breakdown of expenditures and profit margins based on the tender’s specifications should be included in the submission.

Document Submission Details

Proposals must be submitted through the designated online portal. All relevant documents, including Proof of Eligibility, Technical and Financial proposals, as well as any other requested information must be uploaded in the specified format. It's crucial to adhere to the prescribed submission guidelines to ensure consideration.

Special Provisions

There are specific benefits outlined for Micro, Small, and Medium Enterprises (MSEs) and startups that may include relaxation in eligibility criteria and potential financial incentives. It is encouraged for qualified vendors to leverage these provisions to enhance their competitive advantage.

Evaluation Process

The evaluation process will follow a structured methodology focusing on multiple facets such as technical capabilities, financial stability, and conformity with eligibility criteria. All submissions will be assessed by a panel based on compliance with these established benchmarks.

Delivery Locations

The service is primarily to be executed at various designated locations under the purview of Indian Railways, including the GMO Running Room, ensuring all logistical elements align with operational timelines.

Contact Information

For detailed inquiries and further information regarding this tender, contacting the issuing authority through the official channels is advised. Ensure that all communications comply with the provided guidelines outlined in the tender documentation.