Tender Description
Tender Title: Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Lenovo
Tender Reference Number: 75028ce6
Issuing Authority/Department: Judiciary
The Annual Maintenance Service tender aims to establish a comprehensive service agreement for maintaining a fleet of desktops, laptops, and peripherals, specifically brand Lenovo. The successful bidder will be responsible for ensuring optimal performance, prompt service delivery, and resolution of any technical issues that may arise.
Scope of Work and Objectives
The primary objective of this tender is to provide complete annual maintenance services, which include regular servicing, repairs, and management of all 178 Lenovo devices classified under desktops and laptops. The scope includes, but is not limited to:
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered entity within the jurisdiction and having experience in providing similar maintenance services. Bidders must demonstrate compliance with local regulations and possess the necessary technical expertise to handle Lenovo products, ensuring optimal service delivery for desktops and laptops.
To qualify for the tender, bidders must provide relevant certificates, including business registration and any specific licenses to operate maintenance services for IT equipment. Additionally, financial documents such as audited financial statements and proof of previous service contracts should be included to establish credibility.
Bidders will likely need to submit a performance security deposit which is typically a percentage of the total bid amount. This ensures commitment to fulfilling the terms and conditions of the tender. Specifics about the amount and form of the security will be detailed in the tender documentation.
Proposals must be submitted electronically through the established portal mentioned in the tender documentation. All documents should be in accepted formats such as PDF or Word to ensure compatibility and ease of review during the evaluation process.
Yes, the tender includes specific provisions to support Micro, Small, and Medium Enterprises (MSEs). These benefits may include relaxed eligibility criteria, priority in evaluation, and financial incentives to foster participation from smaller firms in the procurement process, encouraging innovation and competition.
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