Tender Description for Repair and Overhauling Service - GEM/2025/B/6336758

The eligibility requirements for this tender include being a registered entity with the capability to perform repair and maintenance services for desktop computers. Bidders must have prior experience in similar projects and must hold relevant licenses and certifications necessary for providing IT services. Meeting these criteria is essential to participate actively in the selection process.

Bidders are expected to have in-depth knowledge of repair procedures for various desktop models, particularly HP. Additionally, they should demonstrate proficiency in software troubleshooting as well as hardware repair. Compliance with the latest industry standards and quality control measures is vital to ensure satisfactory service delivery.

Yes, bidders must meet certain performance security requirements as outlined in the tender documentation. They are required to submit an Earnest Money Deposit (EMD) as a guarantee for executing the service contract once awarded. Failure to comply with these financial assurances may lead to disqualification from the bidding process.

Payment terms will be communicated during the evaluation process and may include milestone-based payments once specific service benchmarks are met. Clarity on exact terms will be provided to the selected service provider post-award.

Proposals must be submitted electronically through the designated tender platform. The accepted document formats will typically include PDFs or other commonly utilized formats stated in the tender guidelines. It’s imperative to follow submission instructions closely to avoid disqualification.