NA Tender by Accountant General , Uttar Pradesh (GEM/2025/B/6159723)
ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Aqua Guard

Tender Timeline
Annual Maintenance Services for Water Purification and Conditioning System
Tender Reference Number: GEM/2025/B/6159723
Issued by: Comptroller and Auditor General (CAG) of India
Scope of Work and Objectives
This tender invites bids for the annual maintenance services of various water purification and conditioning systems, which include Aqua Guard and Bluestar Drinking Water Coolers. The main objective is to ensure optimal functioning, reliability, and longevity of these critical water purification systems. The services required in this tender encompass "basic servicing, filters, membranes, and all electrical components". Bidders must provide detailed maintenance plans and strategies to uphold the quality and efficiency of the systems.
Eligibility Criteria
To participate in this tender, bidders must meet the eligibility requirements set forth by the issuing authority. Companies or individuals must possess valid registration documents indicating their status, as well as any required licenses or authorizations. Interested bidders should have previous experience in providing maintenance services for similar water purification systems, which will enhance their competitiveness in the evaluation process.
Technical Requirements
Bidders should demonstrate proficiency in the maintenance of water purification systems, including knowledge of specific products such as Aqua Guard REVIVA 50 LPH, Bluestar Drinking Water Cooler 80 Ltr, and various Aqua Guard models. Companies should possess the technical expertise in cleaning, repairing, and replacing faulty components, ensuring that all maintenance works comply with the stipulated industry standards and best practices.
Financial Requirements
Financial stability is paramount for eligible bidders. Companies are required to present proof of their financial capability, including past financial statements and project experience. This will help assess their capacity to deliver consistent and ongoing maintenance services over the contract period.
Document Submission Details
Interested bidders must prepare and submit their bid documents in the specified format. All submissions should be clear, concise, and complete, adhering to the guidelines provided in the tender documentation. Bids must be submitted electronically through the designated e-procurement platform. The completed documents must include all necessary forms, statements, and declarations as specified in the tender notice.
Special Provisions
This tender recognizes the importance of encouraging growth within the Micro, Small, and Medium Enterprises (MSE) sector. Special provisions and benefits are available for MSEs and startups that apply. These provisions may include support in the evaluation process and potential preferences in the selection of bids.
Evaluation Process
The evaluation of bids will be comprehensive, focusing on both technical capabilities and financial viability. Bidders will be scored based on their proposed maintenance plans, experience, and compliance with technical and financial requirements. A thorough assessment of submission quality and adherence to guidelines will also play a crucial role in determining competitive bids.
Delivery Locations
Services will be required at various designated delivery locations as specified in the tender documentation. Bidders must ensure that their proposed service methodologies can effectively address the different needs of each location, thereby guaranteeing seamless service delivery across the board.
Contact Information
For inquiries regarding this tender, participants are encouraged to seek assistance using the contact information provided within the tender documentation. This will ensure all questions and clarifications are addressed promptly, facilitating a smooth bidding process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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