Annual Maintenance Contract for Pre-owned Products

Customized AMC/CMC for Pre-owned Products - AMC of 219 Nos of Telephone Lines (around 1000 meters)

Service
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Tender Timeline

Tender Issue
June 2, 2025 at 4:59 PM

Tender Description

Tender Title: Annual Maintenance Contract for Pre-owned Products

Tender Reference Number: 13f5545c8

The Comptroller and Auditor General (CAG) of India is issuing a tender for the Annual Maintenance Contract (AMC) concerning 219 Nos of Telephone Lines. The objective is to ensure continued functionality and maintenance of telephone lines within a stretch of approximately 1000 meters. This tender calls for qualified bidders to provide comprehensive support and services related to the maintenance and performance monitoring of these communication systems.

Scope of Work and Objectives

The primary scope of this tender includes the following tasks:

  • Provision of Customized AMC/CMC services for the specified telephone lines.
  • Implementation of maintenance strategies to ensure high availability and reliability of the telecommunication network.
  • Efficient troubleshooting and repair services in case of failures or malfunctions.

General Information

Item Category
Customized AMC/CMC for Pre-owned Products - AMC of 219 Nos of Telephone Lines (around 1000 meters) & Cable laying for new connection; Telephone Network attached with SIEMENS EPABX; Annual Maintenance Contract (AMC); Monthly; No
Department Name

Financial Information

Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7888688.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with necessary licenses, demonstrating previous experience in Annual Maintenance Contracts for telecom services, and the capability to perform the duties within the specified geographical region.

Bidders must provide valid licenses and certifications that prove their eligibility. This includes previous contract documentation for telephone maintenance and proof of financial capabilities, which enhance credibility.

Interested bidders can register through the designated e-procurement portal by filling out the registration form and providing necessary documentation. Ensure all submissions meet the outlined technical and financial requirements.

All documents must be submitted in PDF format to ensure consistency and integrity in the submission process. This includes technical proposals, financial proposals, and any certification or eligibility proofs.

The evaluation and selection process will focus on compliance with both technical and financial specifications defined in the tender, as well as the overall value provided. Cost-effectiveness, prior experience, and the potential for long-term service will be fundamental to decision-making.

These FAQs have been designed to provide prospective bidders with crucial information regarding eligibility, certification requirements, submission formats, and evaluation process, ensuring they have all the necessary insights to participate in this tender effectively.

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