NA Tender by Botanical Survey Of India (bsi) (GEM/2025/B/6204130)
Full Service and Maintenance Contracts of Photocopier Machine - Multifunction Machines MFM; xerox;
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Tender Title: Full Service and Maintenance Contracts of Photocopier Machine - Multifunction Machines MFM
Tender Reference Number: GEM/2025/B/6204130
Issuing Authority: Ministry of Environment Forest and Climate Change
The Ministry of Environment Forest and Climate Change is seeking proposals for the Full Service and Maintenance Contracts of Photocopier Machine - Multifunction Machines MFM. This tender involves a comprehensive service solution for 6,000 multifunction photocopier machines, ensuring operational efficiency and quality service delivery.
Scope of Work and Objectives
The primary objectives of this tender are to ensure the regular and efficient functioning of photocopier machines, including their maintenance and servicing. The winning contractor will be responsible for providing complete service support for the machines, which involves troubleshooting, repairs, and ensuring the availability of necessary parts and consumables such as toner and cartridges. Moreover, paper shall be provided by the buyer, ensuring a clear division of responsibilities.
Eligibility Criteria
Potential bidders must meet specific eligibility requirements, which include being a registered entity capable of providing services as an OEM Authorized Service Provider. Additionally, bidders should demonstrate adequate experience and expertise in servicing similar machines.
Technical Requirements
Bidders must be able to comply with specific technical specifications outlined in the tender document, including:
- Proven track record in providing full-service contracts for multifunction machines.
- Ability to provide timely response to service requests.
- Access to necessary tools, parts, and trained personnel to address maintenance and repair needs.
Financial Requirements
Bidders must provide financial proposals detailing service costs for maintenance contracts. The evaluation will consider the overall cost-effectiveness without compromising the quality of service provided.
Document Submission Details
Interested parties are required to submit their bids in a sealed envelope as per the prescribed format. The submission should include relevant documents showcasing qualifications, experience, technical capabilities, and financial proposals.
Special Provisions
The tender includes benefits for Micro, Small, and Medium Enterprises (MSEs), encouraging participation from smaller entities. Startups are also encouraged to apply, enhancing opportunities for innovative solutions and competitive pricing.
Evaluation Process
Bids will undergo a structured evaluation process, assessing both technical and financial proposals. Bidders are expected to meet established compliance requirements for quality standards and technical specifications. The submission will be thoroughly reviewed, and notifications of the results will be communicated accordingly.
Delivery Locations
The services will primarily be conducted at various locations dictated by the Ministry of Environment Forest and Climate Change, ensuring that all machines are serviced efficiently.
Contact Information
For more details regarding this tender, please contact the Ministry of Environment Forest and Climate Change. Specific contact details have not been disclosed; however, bidders are encouraged to reach out through the ministry's official channels.
In summary, this tender presents a significant opportunity for bidders specializing in the maintenance of multifunction photocopier machines, with a defined scope of work aimed at ensuring quality service delivery. Engaging in this contract contributes to the sustainable management of resources while supporting the ministry’s environmental and operational goals.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include that bidders must be a registered entity capable of providing service as an OEM Authorized Service Provider. Bidders should have demonstrated experience in maintaining similar multifunction printers and photocopiers. They must also comply with any relevant statutory requirements and have the ability to satisfactorily fulfill the contract terms as specified.
To partake in the bidding process, bidders must provide relevant certificates that showcase their qualifications and capabilities. These may include business registration documents, proof of experience in similar contracts, and any required quality assurance certifications that verify adherence to industry standards. Proper documentation is crucial for establishing eligibility for this tender.
Bids for the contract need to be submitted through a sealed envelope containing all required documents, including the technical proposal, financial proposal, and any other supporting papers that demonstrate compliance with specified technical specifications. Detailed instructions on the submission format can be found in the tender documentation.
The submitted bids will undergo a rigorous evaluation and selection process, where both technical and financial proposals will be assessed. The evaluation will focus on compliance with the outlined technical specifications and quality standards, including capability to deliver timely service and maintenance. The bids will be rated based on their responsiveness to the requirements with the intention to maximize value for the ministry.
Yes, this tender includes special provisions designed to support Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits aim to enhance competition and encourage the participation of smaller entities in the procurement process, allowing them to offer innovative solutions while bolstering their growth in government contracting opportunities.
By addressing these questions, prospective bidders can better understand the requirements and processes associated with the GEM/2025/B/6204130 tender, increasing their chances of a successful application.
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