NA Tender by South Asian University (GEM/2025/B/6168887)
Cleaning, Sanitation and Disinfection Service - Outcome Based - As per tender; As per tender; As pe

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Tender Title and Reference Number
Cleaning, Sanitation and Disinfection Service - GEM/2025/B/6168887
Issuing Authority/Department
This tender is issued by the Ministry of External Affairs, which indicates a significant responsibility in maintaining the cleanliness and sanitation standards vital for governmental operations.
Scope of Work and Objectives
The primary objective of this tender is to procure cleaning, sanitation, and disinfection services that meet outcome-based outcomes as required. The scope encompasses comprehensive service delivery across designated locations, emphasizing hygiene, safety, and environmental compliance. Bidders are expected to propose robust plans that ensure the effective execution of cleaning schedules and standards well within the stipulated timelines.
Eligibility Criteria
To qualify for this tender, bidders must meet certain eligibility requirements:
- Being a registered entity.
- Having relevant certifications in sanitation, cleaning, and disinfection services.
- Providing evidence of experience in delivering similar services to governmental or large-scale clients.
Technical Requirements
Technical requirements are central to this tender. Bidders must demonstrate the capability to deliver high-quality services while adhering to strict industry standards for cleaning and sanitation. Specifications include:
- Use of environmentally-friendly cleaning products.
- Implementation of disinfection protocols as per WHO guidelines.
Financial Requirements
Participants must be prepared to present financial documentation that demonstrates:
- Sound financial standing.
- Capability to absorb costs associated with large-scale operations.
- Workability within proposed budget constraints.
Document Submission Details
All proposals and accompanying documents should be submitted electronically through the appropriate government portal. It is crucial that all documents adhere to the specified formats outlined in the tender guidelines.
Special Provisions
Provisions in favor of Micro, Small, and Medium Enterprises (MSEs) are encouraged, allowing smaller businesses to participate in this significant opportunity. Additionally, startups may receive specific benefits to foster innovation in the service delivery model.
Evaluation Process
The evaluation process will be comprehensive, considering both technical and financial proposals. Bids will be assessed on their overall value proposition, adherence to technical specifications, and compliance with quality standards.
Delivery Locations
The services will be required at various designated locations as determined by the Ministry of External Affairs. This could involve multiple sites needing routine cleaning and disinfection.
Contact Information
For further inquiries related to this tender, the interested bidders are encouraged to consult the official tender documentation available on the government procurement website.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity, possessing necessary certifications related to sanitation and cleaning, and showing evidence of prior experience in delivering such services, particularly in governmental or large-scale environments. Compliance with these criteria is essential to ensure that bidders are capable of meeting the tender’s demands effectively.
Bidders must adhere to stringent technical specifications, including utilizing environmentally-friendly cleaning products, following WHO guidelines for disinfection, and maintaining a robust service delivery model that ensures safety and compliance with national standards. A detailed plan that outlines the methods and materials to be used is required to validate compliance.
The Earnest Money Deposit (EMD) is a critical component for participants to show their commitment to the tender. Bidder details regarding the exact deposit amount and conditions for the EMD are typically outlined in the tender documentation. This deposit will be retained as security during the evaluation process.
The evaluation and selection process will be rigorous, comprising a detailed review of both technical and financial proposals. Bids will be scored according to a predefined matrix that considers factors like compliance with technical requirements, overall value for money, and alignment with the ministry’s objectives. Successful bidders will be notified through the formal channels specified in the tender information.
Yes, the tender includes specific benefits for Micro, Small, and Medium Enterprises (MSEs) aimed at enhancing their participation in government projects. These benefits may include financial relaxations, assistance with documentation, and the opportunity to form partnerships with larger firms to promote collaborative efforts in service delivery.
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