Office Suite Software (V3) - NA

Office Suite Software (V3)

Goods
Qty:24
EMD: ₹60,000

Tender Timeline

Tender Issue
June 4, 2025 at 5:54 PM

Tender Title: Office Suite Software (V3)

Reference Number: 25e8fd3cc

Issuing Authority:
Ministry of External Affairs

Scope of Work and Objectives

The primary objective of this tender is to procure Office Suite Software (V3) to enhance operational efficiency within the Ministry of External Affairs. The selected vendor will be required to provide a comprehensive software solution that includes but is not limited to word processing, spreadsheet management, and presentation creation capabilities. The software should integrate seamlessly with existing systems, support various file formats, and prioritize user-friendliness to ensure a smooth transition and adoption across departments.

Eligibility Criteria

To qualify for participation in this procurement process, bidders must meet the following eligibility criteria:

  • Be a registered entity with relevant expertise in software development or distribution.
  • Have a proven track record of delivering similar office suite solutions to government or enterprise clients.
  • Provide verifiable references from previous clients, particularly from government sectors.
  • Comply with all relevant licensing agreements and intellectual property regulations.

Technical Requirements

The Office Suite Software must adhere to specific technical requirements, including:

  • Cross-platform compatibility (Windows, macOS, and mobile platforms).
  • Support for major document formats (e.g., DOCX, XLSX, PPTX).
  • Comprehensive security features, including user authentication and data encryption.
  • Capability for real-time collaboration and cloud storage.
  • Regular updates and technical support for a specified period.

Financial Requirements

Bidders must present a detailed financial proposal, including:

  • Base price for the software solution.
  • Additional costs related to installation, training, and ongoing support.
  • A clear outline of the payment terms, including milestones and due dates, must be detailed within the proposal.

Document Submission Details

All bids must be submitted through the designated online portal. Bidders are required to upload all necessary documentation, including:

  • An official proposal document outlining the technical and financial submission.
  • Business registration certificates.
  • Previous client recommendations.
  • Any other supporting materials relevant to this tender.

Special Provisions

Consideration will be given to Micro, Small, and Medium Enterprises (MSEs) and startups as part of this procurement process. MSEs and startups may benefit from specific provisions aimed at fostering economic growth and innovation within the sector. Detailed criteria will apply to ensure compliance with government policies, encouraging local enterprises to participate actively.

Evaluation Process

The evaluation process will involve:

  • Technical assessment of submitted bids to ensure all requirements are met.
  • Financial evaluation based on pricing competitiveness and overall value offered.
  • Consideration of past performance and client testimonials.

Delivery Locations

The software will need to be delivered to the Ministry of External Affairs, with installation and training to be conducted on-site or via remote means as per the agreed schedule with the selected vendor.

Contact Information

For further queries related to this tender, interested vendors can reach out through the official communication channels outlined in the bid submission portal.

This tender invites all eligible vendors to apply and contribute innovative solutions that align with the operational goals of the Ministry of External Affairs. By enhancing the capabilities of office productivity, this procurement aims to foster an efficient working environment conducive to service delivery and national representation.


General Information

Item Category
Office Suite Software (V3) (Q2)
Department Name
Organisation Name

Financial Information

EMD Amount
₹60,000.00
Bid Offer Validity
90 (Days)
Past Performance
50 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7925445.pdfMain Document
Other DocumentsOTHER
GeM Category SpecificationGEM_CATEGORY_SPECIFICATION
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity, possessing experience in software solutions, and providing references from previous government or enterprise clients. It is essential for bidders to comply with licensing and intellectual property regulations to be considered.

The technical specifications for the Office Suite Software require cross-platform compatibility, support for major document formats, security features like data encryption, and capabilities for cloud integration. Additionally, the software must facilitate user collaboration and provide ongoing technical support and updates.

Participating vendors must provide adequate performance security, typically in the form of a bank guarantee or financial bond. This security assures the government of the vendor’s capacity to complete the project successfully and adhere to the terms outlined in the contract.

Bidders must submit documents through the designated online portal. This includes uploading the proposal document, business registrations, references, and any additional supporting materials. Clear instructions are provided in the bid submission portal to facilitate proper documentation.

Yes, there are specific incentives for MSEs and startups in the procurement process. These provisions aim to support economic growth by providing opportunities and benefits, encouraging participation from local enterprises, and ensuring compliance with government initiatives like ‘Make in India’.

Probable Bidders

Companies likely to bid

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