The Point of Sale Terminal (V3) tender, reference number GEM/2025/B/6108862, is issued by the Ministry of Housing & Urban Affairs (MoHUA). This tender invites bids for the procurement of eight units of advanced Point of Sale (POS) terminals designed to streamline transaction processes across various platforms. The primary objective is to modernize transaction capabilities within urban infrastructure projects, enhancing operational efficiency and service quality.

Scope of Work and Objectives

The scope of work includes supplying, installing, and configuring the Point of Sale terminals. Bidders are expected to propose a solution that meets specified technical performance standards, ensuring ease of use and compatibility with existing systems. The objectives are to facilitate seamless transactions, improve customer service, and support digital payment methods across all public-facing platforms.

Eligibility Criteria

Eligible bidders must be registered entities with the necessary licenses to operate in the field of electronic payment systems. They should also comply with all regulatory requirements stipulated by the Ministry of Housing & Urban Affairs. Evidence of previous experience in similar projects will be essential for consideration in the selection process.

Technical Requirements

The technical specifications for the Point of Sale terminals include:

• Compatibility with NFC and RFID technology
• Support for multiple payment methods including credit/debit cards and mobile wallets
• User-friendly interface and functionality
• Durable and robust hardware suitable for continuous use in high-traffic areas

Financial Requirements

Bidders are expected to present a detailed quote that includes all costs incurred during the supply and installation phases. Financial stability, including audited financial statements for the last two years, must be part of the submission.

Document Submission Details

Submissions must be made electronically via the designated platform. All required documents, such as technical proposals, financial bids, and compliance certificates, should be uploaded in PDF format. Bid submissions must be complete to avoid disqualification.

Special Provisions

To promote inclusivity, there will be special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible MSEs may benefit from relaxed eligibility criteria and support during the bidding process.

Evaluation Process

Bids will be evaluated based on a two-stage evaluation method, focusing on both technical compliance and financial viability. Technical proposals will be weighed more heavily as they must align with the specified requirements. The evaluation committee will conduct assessments against outlined criteria to ensure transparency and fairness.

Delivery Locations

The delivery of the POS terminals will be required at various urban locations designated by the Ministry. Specific locations will be provided in the final bid documents upon approval of submitted proposals.

Contact Information

For further inquiries, bidders may contact the Ministry of Housing & Urban Affairs through the official communication channels shared in the tender documentation. Ensure all communications are directed formally to facilitate documentation and response tracking.

This tender represents an excellent opportunity for qualified vendors to contribute to the modernization of urban transaction systems, thereby enhancing service delivery and operational efficacy across municipal infrastructures.