NA Tender by Employees State Insurance Corporation (esic) (1eed1b32a)

Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS); Consul

Service
Qty:NaN
EST Bid: ₹1.0 Lakh

Tender Timeline

Tender Issue
May 6, 2025 at 12:52 PM

Tender Title: Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS)

Tender Reference Number: 1eed1b32a

Issuing Authority

This tender is issued by the Ministry of Labour and Employment. It is part of a commitment to enhance the quality and efficiency of services through standardized practices as aligned with ISO 9001.

Scope of Work and Objectives

The objective of this tender is to secure the services of a competent agency to provide ISO Certification Services, specifically focused on the ISO 9001 Quality Management System (QMS). The selected agency will be responsible for the following:

  • Consulting services to guide documentation preparation.
  • Conducting initial audits to assess compliance with ISO 9001 standards.
  • Performing surveillance audits and re-certification audits as required.
  • Offering workshops to educate and assist the organization in understanding and implementing ISO standards effectively.

Eligibility Criteria

To qualify for this tender, bidders must fulfill the following eligibility requirements:

  • Be a registered entity capable of offering ISO certification services.
  • Demonstrate previous experience in conducting similar audits and certification processes.
  • Have qualified personnel with requisite certifications in ISO 9001.

Technical Requirements

The agency must adhere to the following technical specifications:

  • Proven methodologies for quality management system assessments.
  • Comprehensive knowledge of ISO 9001 standards.
  • Capability to deliver on-site support during audits and training sessions.
  • Ability to provide ongoing support for surveillance audits.

Financial Requirements

Bidders must demonstrate sound financial standing to handle the project effectively. This includes:

  • Submission of recent financial statements.
  • Proof of adequate resources to conduct the certification process.

Document Submission Details

All proposals must be submitted in digital format, adhering to the specifications detailed in the tender documents. The submission period starts with the opening announcement and will close according to the tender timeline.

Special Provisions

The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) to encourage their participation. Additionally, startups can benefit from specific advantages tailored to foster local businesses and innovations in the certification processes.

Evaluation Process

Bids will be evaluated based on:

  • Technical capability and experience in ISO certification.
  • Financial credibility and stability.
  • Proposed approach and methodologies for conducting audits.
  • Compliance with detailed submission requirements.

Delivery Locations

The services will primarily be delivered at the location specified in the tender documentation. It is essential for bidders to consider logistical factors in their proposals.

Contact Information

For further inquiries and clarification regarding this tender, bidders are encouraged to reach out to the designated contact at the Ministry of Labour and Employment.


General Information

Item Category
Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS); Consulting, Initial Audit, Surveillance Audit, Re-certification Audit; Guidance for documentation and implementation of relevant management system, Workshop ..
Department Name
City

Financial Information

Estimated Bid Value
₹1,00,000.00
Minimum Turnover
₹3.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7810127.pdfMain Document
BOQ DocumentBOQ FINANCIAL
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity actively providing ISO certification services. Bidders must also show a track record of successful similar projects and must employ qualified personnel certified in ISO 9001 standards. Compliance with these stipulations is crucial for ensuring that the selected bidder can effectively deliver high-quality certification services.

For ISO certification, the agency must have proven methodologies that align with ISO 9001 standards. They should demonstrate comprehensive knowledge of quality management assessment processes and possess the ability to provide both on-site support and necessary training to ensure effective implementation of ISO standards in the organization. Additionally, bidders should be ready to offer ongoing support during surveillance audits.

Bidders may be required to submit an Earnest Money Deposit (EMD) as part of their proposal. This deposit serves as a security measure ensuring that bids are serious and committed. The specifics of the EMD, including the amount and submission guidelines, can be found within the tender documentation. Compliance with these requirements will be considered in the evaluation process.

Proposals are evaluated based on a combination of technical capability, financial stability, and overall responsiveness to the tender requirements. Detailed assessment criteria will focus on the bidder’s experience, the proposed methodologies for conducting audits, and adherence to submission standards. The selection process aims to identify the most qualified contractor for the ISO certification services outlined in this tender.

Yes, this tender provides special provisions aimed at promoting the participation of Micro, Small, and Medium Enterprises (MSEs). These benefits may include easing financial requirements, providing technical assistance, and fostering opportunities to align with government initiatives. MSEs are encouraged to take advantage of these provisions to enhance their contributions towards quality management systems.

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