Tender Title: Custom Bid for Services - AMC of 4 Nos of FUJITSU Make High End Workstations

Tender Reference Number: 4c1cf3ea5

Issuing Authority

This tender is issued by the Ministry of Petroleum and Natural Gas, responsible for regulating the petroleum and natural gas sectors in the country.

Scope of Work and Objectives

The primary objective of this tender is to secure an Annual Maintenance Contract (AMC) for four high-end workstations made by FUJITSU. The successful bidder will be responsible for the comprehensive maintenance and support of these workstations to ensure optimal performance and minimize downtime. This contract will span a duration of one year, ensuring that the workstations maintain their high operational standards and comply with technical specifications set forth by the issuing authority.

Eligibility Criteria

To be eligible to participate in this tender, bidders must fulfill the following eligibility requirements:

• Must be a registered entity with valid documentation.
• Should possess relevant experience in maintaining high-end workstations.
• Compliance with all applicable laws and regulations related to service contracts in the IT and technology domains.

Technical Requirements

Bidders are expected to adhere to several technical specifications to ensure they can meet the needs of the issuing authority:

• The bidder must provide a detailed maintenance plan that includes preventive, corrective, and emergency maintenance services.
• Capability to source genuine FUJITSU parts for replacements as needed.
• Personnel should be certified and have relevant experience in servicing FUJITSU workstations.

Financial Requirements

All bids must include a comprehensive financial proposal that outlines:

• Total cost of the AMC for the specified workstations.
• Any applicable taxes, fees, or charges.
• Proof of financial stability, such as previous contracts or revenue statements.

Document Submission Details

All required documentation, including bids and supporting papers, must be submitted electronically through the designated platform. Bidders must ensure that their submission includes:

• Completed bid form as stipulated.
• Technical proposal.
• Financial proposal.
• Any certificates or proofs required as part of the eligibility criteria.

Special Provisions

• The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by providing necessary benefits. MSEs are encouraged to submit bids as part of a government initiative to promote local businesses.
• Bidders are also urged to comply with the 'Make in India' policy, ensuring that procurement supports local manufacturing industries.

Evaluation Process

The evaluation process will be conducted based on a predefined framework. Key parameters include:

• Compliance with eligibility requirements.
• Adequacy of the technical proposal.
• Cost-effectiveness of the financial proposal.
• Previous experience and service delivery track record.

Delivery Locations

Services will be rendered at the designated locations specified by the Ministry of Petroleum and Natural Gas. Bidders must include in their proposals how they will meet these requirements.

Contact Information

For any inquiries regarding the tender, interested parties are encouraged to reach out to the relevant department at the Ministry of Petroleum and Natural Gas.