Annual Maintenance Service - Desktops, Laptops, and Peripherals
Annual Maintenance Service - Desktops, Laptops and Peripherals - AS PER BUYER UPLOADED ATC OF BID
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Tender Description
Tender Title: Annual Maintenance Service - Desktops, Laptops, and Peripherals
Reference Number: 1b72f9bda
The Ministry of Power is soliciting bids for the Annual Maintenance Service for Desktops, Laptops, and Peripherals as detailed in the buyer-uploaded ATC (Additional Terms and Conditions) of the bid document. This tender encompasses the requirement for maintenance services aimed at ensuring high functionality and longevity of the specified IT equipment within various governmental departments under the Ministry's jurisdiction.
Scope of Work and Objectives
The primary objective of this tender is to deliver consistent and effective annual maintenance services for a total of 159 units of desktops, laptops, and peripherals. The services must ensure that all devices remain operational, are updated with the latest software, and are repaired or replaced in a timely manner whenever issues arise. The awarded service provider will be responsible for the following:
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a legally registered entity capable of providing reliable maintenance services for IT equipment. Bidders must demonstrate prior experience, availability of qualified technicians, and compliance with the technical specifications outlined in the tender.
Bidders are generally required to provide certificates that confirm their registration, experience in maintenance of desktops and laptops, and any relevant industry certifications. Compliance with regulatory standards and any specific documentation requested in the ATC will also be essential.
The registration process typically involves creating an account on the procuring authority’s platform, where bidders can access the tender documents. Following registration, bidders must complete and submit their bid online along with all required documentation within the specified timeframe.
The accepted document formats usually include PDF and DOCX files for bid submissions. Bidders should ensure they observe any specific format requirements detailed in the tender announcement to avoid disqualification.
Performance security is typically required to guarantee the fulfillment of the contract obligations. It is usually expressed as a percentage of the total bid amount and may need to be submitted in the form of a bank guarantee or similar financial instrument.
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