NA Tender by Nhpc Limited (GEM/2025/B/6149549)
Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour , Laser , Separat
Tender Timeline
Tender Title: Annual Maintenance Service for Photocopier Machines
Tender Reference Number: GEM/2025/B/6149549
Issued By: Ministry of Power
The Annual Maintenance Service for Photocopier Machines tender aims to procure comprehensive maintenance services for a range of photocopier machines, including color and laser models, with separate drum and toner services. This project is designed to ensure the optimal performance of photocopiers used by various government sectors, thereby increasing efficiency and reducing downtime.
Scope of Work and Objectives
The primary objective of this tender is to engage a qualified service provider to deliver routine maintenance, emergency repairs, and necessary replacement of parts for various photocopier models. The expected scope of work includes:
- Regular inspections and maintenance of photocopiers to ensure they are in good working condition.
- Prompt response for emergency repair services to minimize operational disruptions.
- Replacement services for worn-out parts and consumables, including toner cartridges and drums.
- Documentation of maintenance activities, providing a transparent record of services performed and parts replaced.
Eligibility Criteria
To qualify for participating in this tender, bidders must meet the following criteria:
- Registration as a legal entity capable of providing the specified services.
- Relevant experience in maintenance of photocopier machines and functioning as an OEM-authorized service provider.
- Ability to demonstrate a successful track record in similar maintenance contracts.
- Capacity to provide necessary manpower and technical expertise.
Technical Requirements
Bidders must meet specified technical requirements, which include:
- Proficiency in servicing various types of photocopier machines, particularly color and laser units.
- Availability of trained technicians with certifications in servicing the specified brands of photocopier machines.
- Capability to use specialized diagnostic tools to ensure proper service delivery.
Financial Requirements
Bidders should provide the following financial documents:
- Proof of financial stability, in the form of balance sheets from the last two fiscal years.
- Pricing proposals that are competitive yet comply with tender specifications.
- Estimated costs for maintenance service for the duration of the agreement.
Document Submission Details
All proposal documents must be submitted electronically via the specified portal. Bidders should ensure that their submissions include:
- A comprehensive technical proposal detailing their capabilities and service approach.
- Financial proposal containing the pricing structure and payment terms.
- Required forms and certificates that validate compliance with eligibility criteria.
Special Provisions
This tender includes provisions that support Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible MSEs can avail themselves of various benefits, encouraging local firms to participate and enhance their capacity in government service contracts.
Evaluation Process
The evaluation of bids will be based on:
- Compliance with eligibility criteria.
- Quality and comprehensiveness of the technical proposal.
- Cost-effectiveness of the financial proposal.
- Overall alignment with the objectives defined in the tender.
Delivery Locations
The services will be required across various locations utilized by the Ministry of Power, with detailed delivery points specified during the contract finalization phase.
Contact Information
For any inquiries regarding this tender, stakeholders are encouraged to reach out to the designated contacts from the Ministry of Power as specified in the official tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements include being a registered entity with valid business licenses and having experience as an OEM-authorized service provider for photocopier machines. Bidders must demonstrate proficiency in maintaining various types and models of photocopiers, along with providing evidence of successful previous contracts.
Bidders must provide relevant certifications that validate their technical expertise and authorization from OEMs for servicing specific photocopier brands. Additionally, general business compliance certifications, such as GST registration and PAN, are essential for the submission.
The submission process mandates electronic submission through the designated portal. Bidders should complete all required forms accurately and include technical and financial proposals ensuring they are submitted before the specified deadline.
Bidders may need to submit an Earnest Money Deposit (EMD) to secure their bids, which will be specified in the tender documents. Additionally, a performance security may be required post-award to ensure compliance with contract terms, usually a percentage of the contract amount.
Yes, benefits for MSEs include price preferences, exemption from certain requirements, and opportunities to access government contracts that encourage participation from small and medium enterprises. This is aligned with the government’s agenda to stimulate local economic growth.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders