Department of Atomic Energy Tender by Bhabha Atomic Research Centre (GEM/2025/B/6171322)
Annual Maintenance Service - Photocopier Machine - Photocopier Machine; Kyocera,Canon,Konica Minol
Tender Timeline
Tender Title:
Annual Maintenance Service for Photocopier Machines
Tender Reference Number:
GEM/2025/B/6171322
Issuing Authority:
Department of Atomic Energy
The Annual Maintenance Service for Photocopier Machines tender is a significant opportunity aimed at ensuring optimal performance and longevity of essential office equipment. This tender encompasses servicing for a variety of renowned brands, including Kyocera, Canon, Konica Minolta, Sharp, Sindoh, Xerox, Toshiba, and Altalink. Prospective service providers are invited to furnish bids that meet the outlined requirements and demonstrate their capacity to deliver consistent, high-quality maintenance services.
Scope of Work and Objectives
The primary objective of this tender is to secure reliable maintenance services for a total of 340 photocopier machines across various locations as designated by the Department of Atomic Energy. The service will include routine checks, emergency repairs, and a comprehensive approach to maintaining efficiency and minimizing downtime.
Eligibility Criteria
Eligible bidders must be established service providers with proven experience in servicing the specified photocopier brands. Interested parties are required to possess the necessary licenses and certifications to undertake maintenance services in accordance with industry standards.
Technical Requirements
Bidders should demonstrate the following technical capabilities:
- Knowledge of maintenance protocols for listed photocopier brands.
- Access to genuine replacement parts and consumables.
- A dedicated team of qualified technicians equipped to handle repairs and servicing in an efficient manner.
Financial Requirements
Bidders are required to submit their financial statements that reflect their operational viability and capacity to meet the maintenance demands as outlined in this tender. A fee corresponding to the Earnest Money Deposit (EMD) must also be submitted alongside the bid to ensure commitment to the tender process.
Document Submission Details
All bids must be submitted through the designated e-procurement platform. Bidders should ensure that all relevant documents, including company registration, experience certificates, and financial records, are included in the submission.
Special Provisions
There are provisions available for Micro, Small and Medium Enterprises (MSEs) under this tender, designed to encourage participation and empower startups within the industry. This aligns with government initiatives to boost local businesses and enhance competitive opportunities.
Evaluation Process
The evaluation of submissions will be conducted based on the compliance with technical specifications, financial health, and overall value offered. The assessment team will score bids and select the supplier that best meets the requirements and demonstrates capacity for ongoing service delivery.
Delivery Locations
The service is expected to cover multiple sites within the operational jurisdiction of the Department of Atomic Energy. Bidders should comply with logistical stipulations associated with servicing these locations.
Contact Information
For further inquiries regarding this tender, bidders are encouraged to communicate through the official channels stipulated on the e-procurement platform.
This tender represents a critical opportunity for service providers in the photocopier maintenance industry. Entities with the requisite qualifications and a robust service track record are invited to participate in this competitive bid process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in providing maintenance services for photocopier machines from specified brands like Kyocera, Canon, and Konica Minolta. Bidders must have the necessary licenses and technical qualifications to ensure compliance with the stipulated service standards.
Bidders must possess relevant business licenses and technical certifications that validate their capability to provide annual maintenance services for photocopier machines. Documented proof of previous servicing contracts and customer references may also be necessary to demonstrate experience and reliability.
The registration process for submitting a bid involves creating an account on the designated e-procurement portal. Bidders should follow the registration guidelines set by the platform to successfully gain access to submit their bids and documents.
Accepted document formats include PDF and Word documents. Bidders are advised to ensure that all required documents are submitted in these formats to ensure compatibility with the submission system.
Payment terms will be outlined in the contract awarded to the successful bidder. Typically, payments may include provisions for performance security and can be contingent on milestones achieved during the service period. Bidders should prepare to negotiate terms that are mutually beneficial while adhering to the contract stipulations upon selection.
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