Tender Title: Canteen Service on Fixed Menu Rate Model

Tender Reference Number: GEM/2025/B/6084312

Issuing Authority: Ministry of Water Resources River Development and Ganga Rejuvenation

The Canteen Service on Fixed Menu Rate Model tender aims to provide comprehensive catering services, catering specifically to a diverse clientele that includes employees, patients, and in-house personnel within the premises. This tender emphasizes quality service across various meal offerings, including vegetarian and non-vegetarian options, breakfast, lunch, dinner, beverages, and snacks.

Scope of Work and Objectives

The selected contractor will be responsible for delivering canteen services that uphold the highest standards of hygiene and quality. The main objectives include:

1. Menu Development: Creating a well-balanced, diverse menu that meets the dietary needs of all clientele.
2. Service Distribution: Ensuring prompt and efficient service delivery within the designated canteen area.
3. Quality Assurance: Regular quality checks to ensure food safety and compliance with health regulations.

Eligibility Criteria

To qualify for this tender, potential bidders must meet the following eligibility criteria:

• Registration as a legal entity with the capability to undertake catering services.
• Proven experience in managing canteen operations with similar scale and complexity.
• Compliance with local health and safety standards pertinent to food services.

Technical Requirements

The tender expects bidders to fulfill specific technical requirements, which include:

• Submission of a comprehensive service plan detailing menu options, service methodologies, and equipment.
• Evidence of prior work in catering services that includes references and testimonials.
• Certification in food safety management systems (FSMS) and other relevant certifications.

Financial Requirements

Interested bidders must demonstrate financial stability, specifically by:

• Providing evidence of financial performance over the past three years.
• Details about the cost structure for services offered under the fixed menu rate model.

Document Submission Details

Bidders are required to prepare and submit all necessary documentation in accordance with the submission guidelines provided within the tender documentation. Confidentiality and accuracy in the submitted documents are emphasized as critical elements of the evaluation process.

Special Provisions

This tender considers provisions that benefit Micro, Small, and Medium Enterprises (MSEs) and startups, recognizing their importance in contributing to economic development. These provisions may include simplified eligibility criteria and potential support in the procurement process.

Evaluation Process

The evaluation process for this tender will encompass:

• Preliminary screening to verify compliance with eligibility and technical requirements.
• Financial evaluations based on the submitted cost proposals and value for money offered.
• Final selection based on a points system that encompasses all aspects of the bid.

Delivery Locations

Services will be provided inside the building premises dedicated exclusively to employees, patients, and in-house personnel. Thus, the selected contractor must coordinate effectively to deliver their services within stipulated areas.

Contact Information

For additional inquiries regarding the tender, bidders may need to contact the Ministry of Water Resources River Development and Ganga Rejuvenation as specified in the documents.

This tender description encapsulates all essential components of the Canteen Service on Fixed Menu Rate Model, providing potential bidders with the necessary insights and guidelines to prepare their proposals.