Tender Title:

Customized AMC/CMC for Pre-owned Products - Metrohm make Ion Chromatograph System Model 930 Compact

Reference Number:

6ba40a9f

Issuing Authority:

Ministry of Water Resources River Development and Ganga Rejuvenation

Scope of Work and Objectives:

This tender is aimed at procuring a Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for the Metrohm make Ion Chromatograph System Model 930 Compact. The services required include regular maintenance, operational support, and technical assistance to ensure the optimal functioning of the equipment. The objectives include minimizing downtime, enhancing equipment longevity, and ensuring that the Ion Chromatograph operates at peak performance levels to support various analytical processes in water quality management.

Eligibility Criteria:

Bidders must satisfy specific eligibility requirements to qualify for participation in this tender. These include:

• Being a registered entity with relevant experience in providing AMC/CMC services for similar scientific equipment.
• Demonstrating a proven track record of successful maintenance contracts.
• Financial viability to undertake the contract and provide necessary services without interruptions.

Technical Requirements:

The bidders are required to possess:

• Qualified technicians with expertise in maintaining Metrohm Ion Chromatograph systems.
• Relevant certifications related to the technical specifications of the equipment.
• Compliance with industry-standard quality assurance measures.

Financial Requirements:

Bidders must demonstrate financial stability by providing:

• Recent financial statements.
• Proof of ability to maintain the required performance standards under the contract terms.
• Details of proposed pricing and cost structures associated with the services offered.

Document Submission Details:

All required documents must be submitted electronically through the designated portal as specified in the tender instructions. It is imperative that bidders ensure complete submission to avoid delays or disqualification.

Special Provisions:

This tender particularly encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups in alignment with fostering local businesses. Special provisions may be available to aid these entities in successfully bidding for and executing the contract.

Evaluation Process:

Bids will undergo a comprehensive evaluation based on multiple criteria, including:

• Adherence to technical specifications.
• Financial viability.
• Previous experience in conducting similar maintenance services.
  The selection will prioritize robust and cost-effective proposals that demonstrate commitment to quality service delivery.

Delivery Locations:

Services will be required at the designated locations as per the contract, which will include various departmental labs and research facilities under the jurisdiction of the Ministry of Water Resources River Development and Ganga Rejuvenation.

Contact Information:

For further inquiries regarding this tender, bidders may refer to the official contact information provided in the tender materials. It is recommended to check the online portal for updates or any changes relevant to this tender process.