The tender titled Canteen Service - Best Price on Fixed Menu Rate Model with reference number GEM/2025/B/6108187 is issued by the Panchayat and Rural Development Department Chhattisgarh. This tender aims to provide comprehensive canteen services for a diverse range of meals, including vegetarian and non-vegetarian options, served in a fixed menu rate model. The overarching objective of this tender is to ensure satisfactory meal services for employees, patients, and in-house personnel, thereby enhancing their nutritional well-being during working hours.

Scope of Work and Objectives

The selected bidder will be responsible for delivering an array of meals, which encompasses breakfast, lunch, dinner, and snacks. The service will take place exclusively inside building premises, ensuring convenience and accessibility for the intended consumers. The vendor will be expected to provide a menu that meets diverse dietary preferences and needs, including regular options for vegetarian and non-vegetarian diets.

Eligibility Criteria

Prospective bidders must fulfill certain eligibility requirements to qualify for the tender. These include being a legally registered entity capable of providing catering services. Bidders should have relevant experience in managing canteen services, specifically within institutional settings. Additionally, bidders need to demonstrate their ability to handle the prescribed quantity, which amounts to 200 meals per service day.

Technical Requirements

Bidders are required to adhere to specific technical requirements that cover food safety regulations, kitchen hygiene standards, and the nutritional quality of meals served. Vendors must also possess necessary licenses and certifications related to food preparation and service. Emphasis will be placed on maintaining high standards in food handling and delivery.

Financial Requirements

The tender incorporates financial requirements that include a detailed breakdown of costs associated with meal preparation and service delivery. Bidders must provide a price list associated with the fixed menu rate model while ensuring pricing transparency and competitiveness.

Document Submission Details

All proposals must be submitted electronically through the appropriate government procurement platform. Detailed guidelines for submission, including required documentation such as experience certificates, financial statements, and technical proposals, will be outlined in the tender documentation.

Special Provisions

Emphasis on supporting Micro, Small, and Medium Enterprises (MSEs) and startups is a key aspect of this tender. The government encourages participation from these sectors, providing them with equal opportunities to engage in public procurement processes. Bidders from the MSE category will be given special consideration during the evaluation process.

Evaluation Process

The evaluation process will involve a thorough review of bids based on predefined criteria that include technical compliance, financial quotes, and quality of service proposed. Qualified bidders will be evaluated based on their experience, capacity to deliver, and adherence to specified standards.

Delivery Locations

Services will be delivered exclusively at the designated locations specified by the Panchayat and Rural Development Department, ensuring optimal service for the employees and personnel involved.

Contact Information

For any queries regarding the tender, you may reach out to the relevant department through the official communication channels listed in the tender documentation.

By providing this comprehensive canteen service, the Panchayat and Rural Development Department Chhattisgarh aims to ensure a high standard of meal services, tailoring offerings to meet the needs of its community efficiently and effectively.